Missing parts or hardware
Please note when requesting parts or hardware please provide us with the following information:
-Full name & mailing address:
-Contact phone number:
- Date of purchase: (MM/DD/YY)
-8-digit article number of the product (xxx-xxx-xx)
- Transaction information, click here to view example.
-5-digit supplier code located on the product label (xxxxx)
-Detailed explanation of the parts needed, including all part numbers and quantity (6 digit part numbers) can be found on the assembly instructions). If no part number is included, please provide the page and step number found in the assembly instructions where the part is located.
-Assembly Instruction version number showing on the bottom page of your assembly instructions (example: AA-259841-5).
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