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If your question is urgent we recommend viewing our FAQ, or you can call us at 1-888-888-4532. For general questions please use the form below. Please be aware, we are currently experiencing higher than normal telephone and email volumes. As a result, the telephone hold times and email responses are taking longer. We apologize for the inconvenience that this has caused our customers. Our goal is to answer your email within 5 business days. Emails will be answered in the order that they are received.

If you’re calling to check stock on kitchen merchandise, or for assistance with your kitchen shopping list, Press 1

If you are inquiring or want to make changes to your kitchen service or delivery date, or if you have a case or reference number, Press 2

To check on the status of your home delivery and/or assembly service, Press 1
If you already have an existing reference number, Press 2
If you’ve received your delivery and/or assembly service, Press 3
To report a new customer service issue, Press 4

By clicking ‘send', your computer will use your default email client. If you experience any problems, please send your questions directly to UScustomercare259@ikea.com including your full name, phone number and store location. Due to technical difficulties, please do not include any attachments in your email. Emails with attachments may not transmit. We apologize for any inconvenience this may cause.



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