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If your question is urgent we recommend viewing our FAQ, or you can call us at 1-888-888-4532 For general questions please use the form below. Due to unexpected volumes, it is taking us a little longer than we would like to respond to emails. Our current email response time is 3-5 business days. Please call us at 1-888-888-4532 if you need to get in touch sooner!

If you’re calling to check stock on kitchen merchandise, or for assistance with your kitchen shopping list, Press 1

If you are inquiring or want to make changes to your kitchen service or delivery date, or if you have a case or reference number, Press 2

To check on the status of your home delivery and/or assembly service, Press 1
If you already have an existing reference number, Press 2
If you’ve received your delivery and/or assembly service, Press 3
To report a new customer service issue, Press 4

By clicking ‘send', your computer will use your default email client. If you experience any problems, please send your questions directly to UScustomercare259@ikea.com including your full name, phone number and store location. Due to technical difficulties, please do not include any attachments in your email. Emails with attachments may not transmit. We apologize for any inconvenience this may cause.



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