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Customer Service Contact Center

Whether you’re looking for answers, would like to solve a problem, or just want to let us know how we did, you’ll find many ways to contact us right here. We’ll help you resolve your issues quickly and easily, getting you back to more important things, like relaxing on your new sofa.

Operating Hours:
Sunday 9am – 12am (EST)
Monday - Saturday 8am -12am (EST)

Couldn’t find the answer to your question by using Ask Anna or our FAQ? Send us an email for general questions! Due to unexpectedly high volumes we are currently replying to emails within 5 to 7 days. We will respond to every email sent to us and we thank you for your patience.

Ask Anna
Ask Anna
Anna is the fastest way to answer your IKEA related questions.
Ask Anna
Here you will find the answers to our most popular questions.
Frequently Asked Questions?
Stock Availability
Stock Availability
Before you head into the store, check if the item you want is in stock.
Use our stock check tool
Send us an email
Do you need to reach us?
Get in touch with one of our friendly co-workers.
Click Here
IKEA Family
IKEA Family
FREE loyalty program - receive special offers & hear about events first!
Join our IKEA Family
Assembly Instructions
Assembly Instructions
Do you need a copy of assembly instructions?
Get your copy
Need spare parts or hardware?
Spare parts
Let us know what you need.
Order your part
How are we doing?
We value your feedback and want to hear from you.
Tell us how we're doing

If you need additional help please contact us here.