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Return policy


*mattresses purchases may be exchanged for another mattress one time within 365 days if you don’t love it.
It’s OK to change your mind. If you’re not totally satisfied with your IKEA purchase you can return it within 365 days, together with proof of purchase, for a full refund. Refunds will be made in the same form of payment originally used to make the purchase.
Making your return is easy!
Come see us!
• For large item returns (where we will need a truck to pick it up) contact us and we will setup a pickup. This service is not available in all areas. Please contact us for pricing and scheduling at 1-888-434-4532.

• For smaller item returns (FedEx or UPS could pick it up) please complete this form and send the package(s) back to your closest IKEA store location. (Click here to find the nearest store). Please be sure to include a copy of your completed Return Packing Slip and a copy of your receipt / order confirmation in the return package.
• Bring your merchandise, photo ID**, receipt (or order confirmation if it's an online order) and the card that you    made the purchase with... and leave the rest to us.
We can come to you!
No Receipt, No Problem!
If the purchase was made in the last 365 days, we can attempt to locate the purchase using:
•Credit/Debit Card
•Gift Card Number
•Order Number (if applicable)
If we can't find a record of the purchase, we will gladly provide a merchandise credit for the lowest selling price of the item within the last 365 days.
** Information from your ID will be retained in a company-wide database to be used only for authorizing returns.
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