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IKEA Product Recalls


Here you will find the latest information about recalls on IKEA products.
SANDA_lighting
IKEA Recalls due to risk of electric shock


June 2012
IKEA asks customers who have an IKEA 365+ SÄNDA track 28” and/or 45” from supplier 21338, date stamp 1134 – 1208, to stop using the track immediately and bring it back to any IKEA store to receive a replacement unit or a full refund.

Important!
For your safety disconnect the power connection before dismantling the track.

The earth connection in the track is defective and can present a risk of electric shock upon contact with the track or connected lamps.

IKEA has received no reports of any incidents involving SÄNDA track.

The affected tracks were sold between September 2011 and March 2012. Only IKEA 365+ SÄNDA track 28” and 45” from supplier 21338, date stamp 1134 – 1208 are affected by this recall.
IKEA apologizes for any inconvenience this may cause.

For more information, please contact IKEA toll-free (888) 966-4532.




PAX AURLAND with glass doors
IKEA recalls PAX AURLAND glass mirror door


November 2011 - January 2013

The mirror glass can detach unexpectedly from the wardrobe door. A falling glass mirror can shatter, creating sharp shards when it breaks.

IKEA has received fourteen incident reports, including one minor injury in Europe. No incidents were reported in the US or Canada.

The affected production weeks are 1039 – 1048 (YYWW). The product name PAX AURLAND and the production week and supplier number is printed on the rear of the glass mirror door, lower edge.



IKEA apologizes for any inconvenience this may cause. For more information, please contact IKEA toll-free (888) 966-4532.
BUSA children's tent
IKEA recalls BUSA children’s folding tent for risk of serious injury


October 2011 - June 2012
IKEA asks customers who have a BUSA children’s folding tent to immediately take away the tent from children and bring it back to any IKEA store where they will receive a full refund.

The steel wire frame of the tent can break in use. This can cause sharp wire ends to protrude through the tent fabric, creating a risk of a laceration or puncture injury to a child playing with the tent.

IKEA is aware of three incident reports, none in the US or Canada. One minor injury were reported which didn’t require medical attention.

The BUSA children’s tent has been sold on all IKEA markets, since 1st of August 2011.

IKEA apologizes for any inconvenience this may cause.

For more information, please contact IKEA toll-free (888) 966-4532.
FÖRSTÅ Coffee/Tea Maker
IKEA recalls FÖRSTÅ Coffee/Tea Maker

March 2011-October 2011
IKEA asks customers who have a FÖRSTÅ Coffee/Tea Maker to immediately stop using the product and bring it back to any IKEA store for a full refund.

Pressure from the metal holder on the glass pot can cause it to break unexpectedly when the operator adds hot water or operates the press, posing a burn and laceration hazard.

IKEA has received one report in the U.S. of the glass pot breaking. No injury was reported. IKEA has received nineteen additional reports outside of the U.S. of the glass pot breaking. In those instances, twelve burn injuries from spilt coffee/tea were reported and one report of laceration injury.

FÖRSTÅ Coffee/Tea Maker were sold in two sizes, 0.4l and 1l, at IKEA stores worldwide between January 2010 and December 2010.

We apologize for any inconvenience this may cause.

For more information, please contact IKEA toll-free (888) 966-4532.
SNIGLAR Crib recall
IKEA recalls SNIGLAR crib 70x132 for repair

February 2011 - August 2011
IKEA has decided to carry out a recall for repair of SNIGLAR crib 70x132.

The four bolts provided with some SNIGLAR cribs to secure the mattress support are not long enough to extend through the lock nut and give visual confirmation of correct assembly.

If incorrectly assembled, the mattress support could detach and collapse, creating a risk of entrapment and suffocation to a child in the crib.

Customers should check the crib immediately. If the mattress support bolts extend through the nut, the bolts are the proper length and the crib is not included in the recall.



If the bolts do not extend through the nut, please Contact IKEA Customer Services toll-free at (888) 966-4532 for a free repair kit.

IKEA apologizes for any inconvenience this may cause customers.
RUND mugs
IKEA recalls RUND Hand Made Glass Mug Due to Laceration Hazard

January 2011-October 2011
IKEA asks customers who have a RUND Glass Mug to immediately stop using the mug and bring it back to any IKEA store for a full refund.

The glass mug may break when in use due to variations in glass thickness.

IKEA has received one report of laceration injury requiring medical attention. An additional 11 reports have been received outside of the U.S., resulting in 4 reports of injury.

We apologize for any inconvenience this may cause.

For more information, please contact IKEA toll-free (888) 966-4532.
blinds recall
IKEA recalls all Roller Blinds without an attached tension device
...Roman Blinds and Roll-Up Blinds due to risk of strangulation.

June 2010 - December 2010
If you have an IKEA Roller Blind without an attached tension device, Roman Blind or Roll-Up Blind, please bring it back to your local IKEA for a full refund. IKEA has decided to make a proactive, precautionary recall; the action is performed in collaboration with the US Consumer Product Safety Commission. If installed incorrectly cords and looped bead chains could present a strangulation hazard to young children. To reduce the risk of entanglement or strangulation always keep cords and looped bead chains out of reach of young children. Install safety devices and reduce the access to cords and bead chains. Move cots and furniture that children could climb on away from blinds and shades. We apologize for any inconvenience this may cause you. For more information, call IKEA toll-free at: (888) 966-4532.
sultan heidal mattress image
IKEA recalls SULTAN HEIDAL spring mattress

June 2010 – December 2010
For violation of the federal mattress flammability standard.
If you have a SULTAN HEIDAL spring mattress purchased between June 2007 and April 2010 from supplier # 20520, you should immediately stop using the mattress and contact your local IKEA store to return it for a replacement mattress or a full refund.

Due to a production error a number of SULTAN HEIDAL spring mattresses do not meet the mandatory federal open flame standard for mattresses. The affected mattresses have date stamps 0725 through 1014 (YYWW) and were produced by IKEA supplier #20520. The date stamp and supplier number is located on a label attached to the mattress. No other SULTAN products are affected.
We apologize for any inconvenience this may cause. For more information, call IKEA toll-free at: (888) 966-4532.
leopard high chair
IKEA Recalls LEOPARD High Chair

December 2009 – September 2010
IKEA asks customers who have a LEOPARD children’s high chair to stop using the high chair immediately and bring the seat and frame back to any IKEA store where they will receive a full refund.

Snap locks that secure the seat to the frame can break, making it possible for the seat to drop through the frame. Children can suffer injury to the head and other parts of the body from falls. Detached snap locks pose a choking hazard to children.

IKEA has received eleven reports of broken snap locks from outside of the United States, including one incident where the seat with child dropped through the frame. The child suffered bruised legs. In a second incident a detached snap lock was found in a child’s mouth but was removed before choking occurred.

We apologize for any inconvenience this may cause.

For more information, please visit www.IKEA.com or contact IKEA toll-free at (888) 966-4532.
blinds recall
IKEA recalls ISDANS, TUPPLUR and ENJE Roller Blinds for repair

October 2009 – June 2010
If you have an ENJE, TUPPLUR or ISDANS Roller Blind please check that the tension device provided with the blinds is attached to the looped bead chain and installed into the wall or floor.

The tension device reduces the risk of entanglement or strangulation to young children by limiting access to the bead chain. If the tension device is not attached to the wall or floor, there is a risk that young children may pull the bead chain around their necks.

If the tension device is not attached, consumers should immediately stop using the blinds and visit the Returns and Exchanges Department at their local IKEA store or call toll-free (800) 434-IKEA to receive a free repair kit. Repair kits will be available from the second week of November.

IKEA has not received any reports of injuries or incidents involving its roller blinds.

We apologize for any inconvenience caused. For additional information, call IKEA toll-free at: (888) 966-4532.
KARLSTAD recall
IKEA recalls KARLSTAD sofa-bed mattresses and seat cushions

August 2009 – March 2010
IKEA recalls KARLSTAD sofa-bed mattresses and seat cushions used as mattresses for violation of the federal mattress flammability Standard.

If you have a KARLSTAD sofa-bed purchased between November 2008 and June 2009 please contact Customer Services toll-free at (888) 966-4532 anytime or visit the Exchange and Returns Department at your local IKEA store to arrange free installation of a replacement mattress and seat cushions.

Due to a production error the mattress and seat cushions intended to be used as a mattress of a small number of KARLSTAD sofa-beds do not meet the mandatory federal open flame standard for mattresses. The affected sofa-beds have date stamps 0845 through 0927 (YYWW) and were produced by IKEA supplier #20789. The date stamp and supplier number is located on a label attached to the underside of the sofa-bed frame.

No other KARLSTAD products are affected.

We apologize for any inconvenience this may cause.
melina recall
IKEA recalls MELINA Roman blind due to strangulation hazard

August 2009 – June 2010
If you have a MELINA roman blind, please bring it back to your local IKEA store for a full refund.

Exposed inner cords on the back of the blind can possibly present a strangulation hazard to young children. The name MELINA appears on a white label attached to the top of the blind.

To reduce the risk of entanglement or strangulation always keep cords out of reach of young children, install safety devices provided that reduce the access to cords, and move cots and furniture that children could climb on away from blinds.

We apologize for any inconvenience this may cause. For additional information, call IKEA toll-free at: (888) 966-4532.
blinds recall
IKEA recalls IRIS and ALVINE Roman blinds due to strangulation hazard

October 2008 – January 2010
If you have an IRIS or ALVINE Roman blind, please bring it back for a full refund.

Exposed inner cords on the back side of IRIS and ALVINE Roman Blinds can present a strangulation hazard to young children. The name IRIS or ALVINE appear on a white label attached to the top of the blind.

We apologize for any inconvenience this may cause. For additional information, call IKEA toll-free at: (888) 966-4532 or contact our web site at: www.IKEA-usa.com
kviby recall
IKEA recalls KVIBY chest of 4 drawers for repair

Sept 2008 – May 2009
Glass knob replacement kit:
If you have bought a KVIBY chest of 4 drawers with date stamp 0817 or earlier, we kindly ask you to contact Customer Service on a toll-free number; (888) 966-4532, to receive a replacement kit free of charge, by mail. The kit comprises six drawer knobs and fixing screws.

The date stamp appears on a label attached to the underside of the chest of drawers.

The glass drawer knobs may break either during assembly or in use, causing laceration injury. The breakages are due to over tightening the screw fitting used to attach the drawer knob to the drawer front.

KVIBY chest of 4 drawers white, with 6 glass drawers knobs, article number: 201-080-90, Cost $299.00, with date stamp 0817 (YYWW) or earlier. All KVIBY chest of drawers produced with date stamp 0818 (YYWW) and onwards are supplied with the improved replacement fittings.

We apologize for any inconvenience. For additional information, call IKEA toll-free at: (888) 966-4532.
parodi recall
IKEA recalls PARODI glass vase from supplier #18347

February 2007 - October 2007
IKEA has received reports of incidents where the base of PARODI vase broke for no apparent reason while the vase was being lifted. Seven customers worldwide sustained cuts and in five cases hospital treatment was required.

Following investigation a number of PARODI vases have been found to have too high internal stresses which may increase the risk of breakage, especially if the glass is damaged in some way, for example knocked or scratched.

PARODI vase stand 70 cm (28 inches) high and weigh approximately 5 kg (11 lbs). Base diameter is 15 cm (6 inches); top diameter is 23 cm (9 inches). PARODI vase is produced in black (art. no. 20110234), white (art. no. 50112199) and clear glass (art. no. 00079545).

IKEA logo, the article number and the supplier number are printed on a white sticker on the underside of the vase and on the store receipt.

All glass is fragile and even robust, thick-walled designs should always be handled with care. When returning your vase, to avoid risk of breakage and possible injury, avoid placing your hands at or near the base and ensure that it is securely packaged.

We apologize for any inconvenience this may have caused. For more information, please contact your local store or call IKEA toll-free at (888) 966-4532.
lyksele safety message
Important message regarding LYCKSELE chair bed/sofa bed

July 2006-Dec 2006
IKEA has received several reports where customers have been injured when attempting to operate the folding mechanism by inserting their finger into the mechanism, contrary to the instructions for use provided. To prevent the possibility of any similar occurrence in the future, IKEA has developed a safety cover which fits over the folding mechanism, preventing access. The safety covers are supplied as standard with all LYCKSELE.

Articles involved are LYCKSELE frame chair bed, article number 700-326-82 and LYCKSELE frame sofa-bed, article number 900-326-81.

If you purchased a LYCKSELE chair bed or sofa bed and the folding mechanism is not fitted with safety covers, please contact or visit your local store to receive free of charge safety covers to fit over your LYCKSELE folding mechanisms.

We apologize for any inconvenience this may cause. For more information, please contact your local store or call IKEA toll-free at (888) 966-4532.
angar candle recall
IKEA recalls ÄNGAR candles

May 2006 - June 2007
The affected products are no longer available on the NA market. However, if some customers still have outdoor candles left in their possession, we want them to return them to IKEA, or contact their local IKEA store for more information.

ÄNGAR candle for outdoor use 6-p, article number 200-301-24.
SAMLAS candle for outdoor use 6-p, article number 900-524-43

Return candles for a full refund - $3.99.

Never place an outdoor candle on or close to material that can burn and never try to blow out an outdoor candle. At the end of the burning time the wax can ignite producing a higher flame. Flaring is a normal characteristic of outdoor candles and does not pose a risk if safety instructions are followed.

We apologize for any inconvenience this may have caused. For additional information, call IKEA toll-free at: (888) 966-4532.
farglaad chair
FÄRGGLAD children's chair

October 2004 – May 2005
In cooperation with the US Consumer Product Safety Commission, IKEA is recalling 7,279 FÄRGGLAD children's chairs.

No accident or incident has been reported. Children's safety is a top priority and, as a precautionary measure, IKEA has decided to recall all FÄRGGLAD children's chairs. FÄRGGLAD children's chair is intended for children 3 years and older but children under 3 years may use or be exposed to the product.

IKEA requests all concerned customers to return FÄRGGLAD children's chair's to their local store where they will get a refund.
bertby wardrobe
Important Safety Information

October 2004 – May 2005
IKEA wants all customers who bought BERTBY glass-door wall cabinet from 2002 until today to contact IKEA.

Screws of the wrong size have been delivered with some of the BERTBY glass-door wall cabinets. The screws are used to attach the safety bracket to the top of the cabinet. The use of wrong screws may cause the safety bracket not to fulfil its purpose, which might result in that the cabinet is not properly secured to the wall.

All concerned customers should contact IKEA or visit their local store to receive screws of the right size and an instruction for how to replace the screws in a safe way.

Please note that many BERTBY glass-door wall cabinets have been delivered with the right type of screw. There is nothing wrong with the cabinet in itself, so there is no need to return the cabinet to IKEA.

At IKEA we are doing our utmost to secure the quality and safety of our products. To avoid future incidents we are now re-evaluating our safety and quality routines.

We apologize for any inconvenience this may have caused.
SNUTTIG
SNUTTIG recall

October 2002 - September 2003
Small Part Ingestion Hazard - IKEA SNUTTIG toy (700-371-56).
Retail $1.95. Seams may rip open exposing children to the plastic beads in the toy's arms and legs. If ingested, these beads may be inhaled into the child's lung and affect the lung function.

Please take the toy away from your child immediately and return it to your nearest IKEA Store!

Customer should return the SNUTTIG toy to your local IKEA store. IKEA will reimburse you with a $5.00 IKEA Gift Card.

For additional information, call IKEA toll-free at: (888) 966-4532.
shaking hands
IKEA Joins CPSC in Creative Program to Publicize Product Recalls

The U.S. Consumer Product Safety Commission (CPSC), launched a new Web site devoted exclusively to product recalls. The WebSite, is an unprecedented collaborative effort of the CPSC and four other Federal regulatory agencies - The National Highway Traffic Safety Administration, the Food and Drug Administration, the Environmental Protection Agency and the U.S. Coast Guard.

The new Web site links visitors to the home pages of government regulatory agencies responsible for product recalls. In addition to finding details about recalled products, visitors will gain additional safety information and may sign up for e-mail alerts on recalled products, as they become available.

IKEA customers safety is so very important to us at IKEA, we support and encourage our customers to visit the Website to receive all vital product information.

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