WORKING AT IKANO RETAIL ASIA

People working together

a photo collage of different IKEA co-workers
When you join an IKEA store in Singapore, Malaysia or Thailand, you join the team of down-to-earth, straight-forward people who work for Ikano Retail Asia - the only IKEA franchisee to be owned by the family of our legendary founder, Ingvar Kamprad.

We believe in people! It takes a dream to create a successful business idea. It takes people to make dreams a reality.
WORKING AT IKANO RETAIL ASIA: WHO WE ARE | OUR WORKPLACE | OUR POSSIBILITIES | OUR BENEFITS
WHO WE ARE
A positive team spirit
We’re a diverse group of people with a passion for home furnishing. We come from all over the world but we share an inspiring vision: “to create a better everyday life for the many people.” How we realise this vision is based on our shared values.
Working with us at Ikano Retail Asia is like working with your friends. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.
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What’s it like to work at IKEA? Hear directly from some of our co-workers.
IKEA values
We believe that every individual has something valuable to offer and we strive to have the same values in the way we work.
Leadership by example
Our managers act according to IKEA values, create an atmosphere of well-being and expect the same from co-workers.
Constant desire for renewal
We know that adapting to customer needs with innovative solutions contributes to a better everyday life at home.
Togetherness and enthusiasm
Together, we have the power to solve seemingly unsolvable problems. We do it all the time.
Cost-consciousness
Low prices are impossible without low costs, so we proudly achieve good results with small resources.
Striving to meet reality
We stay true to practical solutions to develop, improve and make decisions based on reality.
Humbleness and willpower
We respect each other, our customers and our suppliers. Using our willpower means we get things done.
Daring to be different
We question old solutions and, if we have a better idea, we are willing to change.
Accept and delegate responsibility
We promote co-workers with potential and stimulate them to surpass their expectations.
Simplicity
We take an easy-going, straightforward approach when solving problems, dealing with people or facing challenges.
Constantly being “on the way”
We review what’s done today and ask what can be done better tomorrow, so we can find new ideas and inspiration.
Tze Kuen Yeong
Head of Marketing
(Singapore Service Office)
"I started 12 years ago in Malaysia and was given a lot of possibilities to develop and grow. Today, I am based in Singapore and am in charge of marketing IKEA throughout the region. What I like most is the passion in co-workers here. It’s fun to team up with people from different functions and dream up campaigns…We have a lot of room for creativity because, at IKEA, anything is possible!”
Head of Marketing/Tze Kuen Yeong
Sharifah Izzah Sakinah
Communication and Interior Designer
(IKEA Malaysia)
“I've been working with the Interior Design team for one-and-a-half years now, joining straight from University. We all have different personalities and different strengths, yet we embrace the differences to work together as a team. We get along like family. I am so lucky to be able to 'play' make-believe and build our dream space over and over again.”
Communication and Interior Designer/Sharifah Izzah Sakinah
Supapong Parnduang (Pong)
In Store Logistics
(IKEA Thailand)
“I worked in a warehouse before joining IKEA, but the level of responsibility I get here is totally different. We plan our daily work to support sales and the logistics systems. My team and I know we can find new ways to solve problems and get good results … At IKEA, we learn to show Leadership by Example, and that means we take action to make things happen.”
In Store Logistics/Supapong Parnduang (Pong)
Ron Soo
Customer Relations Manager
(IKEA Singapore)
“I started selling IKEA kitchens 14 years ago. I worked in interior design, creating the room settings that inspire our customers, and now I am a Customer Relations Manager. It's a joy because I help improve the shopping experience for our visitors and work with our co-workers to solve problems. Together, we make a difference in the everyday life for the many people.”
Customer Relations Manager/Ron Soo
WORKING AT IKANO RETAIL ASIA: WHO WE ARE | OUR WORKPLACE | OUR POSSIBILITIES | OUR BENEFITS
OUR WORKPLACE
A place where you belong
Working at Ikano Retail Asia means that you are part of a fun and fast-paced environment. More than 1,800 people work in our IKEA stores and offices in Singapore, Malaysia and Thailand, and we have plans to open more stores in the region. Interested co-workers may join projects or take up new roles in other countries. We enjoy our work, but we enjoy one another’s company as well. Our co-workers organize social outings, sport activities and an annual Dinner and Dance. Co-workers who aspire to make a difference in their community may volunteer to get involved in our Sustainability initiatives and charitable works.
We are open to everyone making a contribution. So no matter where you work in the world, you’ll most likely rub shoulders with a diverse group of people – with different backgrounds, special skills and a quirky sense of humour.
A place where you belong
A female IKEA co-worker walking through an office
Two IKEA store co-workers looking up information at the computer
Making a contribution
At IKEA, you have a say. We appreciate people who share their ideas of how we can do things better. We are lucky to have co-workers who share an entrepreneurial spirit, and love to roll up their sleeves to make IKEA an even better place to work.
An IKEA co-worker inside IKEA’s self-service warehouse
WORKING AT IKANO RETAIL ASIA: WHO WE ARE | OUR WORKPLACE | OUR POSSIBILITIES | OUR BENEFITS
OUR POSSIBILITIES
There is no typical IKEA career
We offer exceptional career and learning possibilities at IKEA. Our co-workers are encouraged to try different roles, and many change between functions and countries several times in their careers. You can design your own career path according to your development plan and future goals.
We believe in every co-worker’s ability to develop. Because as you grow, IKEA grows too. To start growing with IKEA, take a look at our different roles or search for available jobs.
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IKEA careers are different. Hear some of our co-workers talk about their experiences.
Do you want to join us?
Check out our Available jobs
An IKEA store co-worker helping a customer find information on the computer
An IKEA co-worker at the distribution centre
At Ikano Retail Asia, there are countless opportunities to develop a career in our stores and in the Service Offices that support them.
Customer Relations
We work in roles inside and outside our stores, from reception to check out, exchange & returns and contact centres.
Sales
We have a passion for retail and people. We work with the IKEA range and self-serve concept on a daily basis.
Logistics
We see that goods flow from supplier to customer in the best way possible. So, we’re great at packing things flat!
Communication and Interior design
Our strategic and visual talent brings thousands of IKEA products to life – in the store and other medias.
Restaurant (IKEA FOOD)
If you love food, we have many positions within the restaurant, Bistro and Swedish Food Market.
IT
We support IKEA with the best business solutions. IT offers quick, user-friendly services rather than just technology.
Marketing
Our mission is to build the IKEA brand and inspire people to come to the stores and find value in what we have to offer.
Finance and Business
We look after IKEA financial requirements and make strategic business decisions that create growth.
Human Resources
We take care of recruitment, training and benefits. It’s our job to attract, develop and inspire our many co-workers.
WORKING AT IKANO RETAIL ASIA: WHO WE ARE | OUR WORKPLACE | OUR POSSIBILITIES | OUR BENEFITS
OUR BENEFITS
Working with us has its rewards
We’re a company that cares about the lives of our co-workers. It’s important for us that you feel respected, acknowledged and included. No matter what position we hold at Ikano Retail Asia, every one is important for our continued growth. So no matter where you work in our company, you’ll have a variety of benefits.
Here are just some of them.
IKEA co-workers having a coffee break
Learning and growing on the job
We invest in our co-workers’ development by offering a variety of internal training programmes to support those who want to take the next step – whether that is becoming a leader, developing a new skill or building your knowledge in a specialized area. Every IKEA co-worker gets the opportunity to create a development plan and, together with your manager, you set goals for the coming year and the future.
Making a difference
Our co-workers enjoy opportunities to get involved with charities or other non-profit groups that we support in our local communities. We have built furniture for schools, distributed soft toys to children in need and organised cloths donation to a local organization which give support children education.
An IKEA photographer in the studio
Health Insurance
We provide medical insurance for all our co-workers, including those who work part-time.
Even lower prices
As you may already know, the prices at IKEA are great. But as a co-worker they’re even better. When you work with us you get a 15% discount when you shop at IKEA.
Gifts
We want to celebrate happy occasions, so we give gifts to co-workers who get married and have babies. Depending on which country you work in, we give gifts when we celebrate Christmas, Chinese New Year, Hari Raya, Deepavali and Songkran.
Co-Worker Rest Room and Restaurant
All our IKEA stores have a subsidized restaurant for our co-workers, so you can enjoy healthy and inexpensive meals and snacks at any time of day. We serve free meals to celebrate special occasions. We also have a cosy rest area where you can enjoy free coffee and tea, and unwind a little over your breaks.
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PEOPLE & PLANET
For a sustainable future
Discover what sustainability means to us at IKEA and what role we play in taking care of people and the planet. Find out more in People & Planet
A photo portrait of a young Indian girl in a classroom
ABOUT IKEA
Our organization
If you would like to find out more about what we do before you apply for a position, you can learn all about us here. About IKEA
Young man having a coffee at the IKEA store restaurant