Exchange and Return Policy

Exchange and return policy

It's ok to change your mind.

Return the unassembled item in their original packaging within 100 days, together with your receipt. Refunds will be issued in the same method of payment as the original payment. Purchase made with cash: a cash refund will be issued. Purchase made with a credit card: a credit will issued to the original card. Original card must be present at time of return.

Our 100-day return policy does not apply to cut fabric, plants, bulb, blinds, unwrapped bedlinen, batteries, used bedding (all bed linens, duvets, pillows and protectors, bolsters and bolster covers), electrical appliances, items from As-Is, food items, items ordered to your specifications (e.g. custom-made worktops), damaged items resulting from misuse, abuse, normal wear & tear and incorrect self-assembly, items damaged after leaving the store

Love it or exchange it

When it comes to mattresses, we offer something special. It is important to us that you love your new mattresses. So, if after a while you discover that it is too firm or too soft, just bring back the mattress and try out a new one. And there's no rush. You have 100 days to sleep on it! You may exchange your mattress once within 100 days if you don't love it, provided your merchandise is not found by IKEA to be dirty, marked, damaged or abused.