Press room

26-04-2012

IKEA recalls IKEA 365+ SÄNDA lighting track L70cm and L114cm, due to risk of electric shock

IKEA SINGAPORE, 26th APRIL 2012 – IKEA kindly asks customers who have an IKEA 365+ SÄNDA lighting track of length 70cm and/or 114cm from supplier 21338, date stamp 1134 – 1208, to stop using the track immediately and bring it back to any IKEA store to receive a replacement unit or a full refund.

The recall is being conducted due to a defective earth connection in the track, which could present a risk of electric shock upon contact with the track or connected lamps.

IKEA has received no reports of any incidents involving SÄNDA track.

The affected tracks were sold between September 2011 and March 2012. Only IKEA 365+ SÄNDA lighting track L70cm and L114cm from supplier 21338, date stamp 1134 – 1208 are affected by this recall.

Illustration of IKEA 365+ SÄNDA lighting track, Length 114cm and length 70cm.

Customers with the affected IKEA 365+ SÄNDA lighting track are asked to contact the IKEA Customer Service line at 6786 6868 or Exchange & Returns counter in stores to receive instructions on how to receive a replacement unit or full refund.

IKEA apologises for any inconvenience this may cause.

Image of IKEA 365+ SÄNDA lighting track in use, seen here are the two tracks joined (Example)