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HOW TO SHOP ONLINE AT IKEA
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How to shop online
Prepare for your purchase online by browsing our website. You will have plenty of ideas and quickly find what you are looking for.
Take measurements at home to avoid unpleasant surprises.
Make sure the items you choose are available. After finding the desired product, verify that the button "buy online" is present, click to add it to your cart. In the cart you will find a summary of items added, you can change the amount. You can also add items directly to your shopping cart by entering the 8-digit product number. The site www.IKEA.com/sa has several planning tools that help guide you in preparing your purchases.
Payment Methods
A comprehensive range of payment
When you have finished adding products to your basket you can proceed to the Checkout. Follow the steps on-screen and confirm your details are correct, to reach the payment. You can pay on IKEA Shop Online with the following payment methods:
payment mthods
IKEA is committed to ensuring your personal details are kept safe at all times. All information is encrypted, which means that no unauthorized person can see it.We use a number of fraud prevention measures. You will be asked to provide information to ensure that your card is not being used fraudulently online. As an example,IKEA will ask you to include the security code, printed as the last three digits on the signature strip on the back of your card, and 3D Secure codes used by VISAand MASTERCARD. You can register for 3D secure with your card issuer.
Payment through SADAD
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Delivery
When you place an order online, we’ll gather the items for you and have it delivered directly from one of our Distribution Centers to your home or office. We offer 2 methods of delivery which are based on the weight and size of your order.
Parcel delivery is used to deliver small items weighing up to 35kg. A parcel delivery can comprise multiple small packages up to a total order weight of 120kg. Some of our products are not suitable to be delivered via parcel, for example products containing mirrors or glass and some items over 150cm. These will be transferred automatically to truck delivery where we can take better care of them. Parcel force will deliver orders Sunday to Thursday. Delivery will only be made to the point of entry of the delivery address.
The charges for parcel delivery are for orders with an item weight of 0-35kg and total order weight up to 120kg. Please note any individual product that weighs more than 35kg will be delivered to you via our truck delivery service.
Parcel Delivery
We will deliver all orders we classify as ‘large deliveries’ (items over 35kg), and any products we deem unsuitable for parcel delivery. Your delivery charge will be calculated at the checkout based on your order, city and district. Truck deliveries take place on nominated days depending on your location. Approximately 48 hours before your delivery, you will receive an SMS with your delivery date & time.
On the day of delivery, our delivery team will call you 1 hour before your delivery time to ensure that you are available to take delivery and to check with you that there are no unexpected access restrictions.
Truck Delivery
Assembly
Our flat-packed furniture is designed to be easy to assemble, but if you need help or simply don’t have the time to do it yourself then our assembly service can help.
What we do
If you want help in assembling your furniture, we’ll do it for you in your home or office.
Price
Assembly service will be charged at an additional rate of 10% of the total value of the furniture with a minimal charge of SR 150.
You can choose the assembly service along with the delivery when placing your order online, we require you to be available on the agreed day and time chosen.
Get this service
truck deliveryparcel deliverymap
Delivery Locations
Western Region
Jeddah | Makkah | Taif | Yanbou | Madinah |
Abha | Jazan | Bisha | Najran | Sabya | Al Bahah | Baljurashi | Khamis Mushait
Central Region
Riyadh | Hareeq | Al Kharj | Al Ruwaidhah | Unayzah | Buraydah | Al Bukairiyah | Al Ras | Hail
Eastern Region
Khubar | Dhahran | Dammam | Tarout | Qatif | Jubail | Al Ahsa | Safwa | Ras Tanura
Northern Region
Tabuk | Sakakah
Return & refund
If you are not entirely satisfied with your purchase, simply return the item within 90 days with your order confirmation. Please note delivery fees are not refundable once the order has been shipped. You can make a return to an order by visiting the nearest store with the item you wish to return.
Refunding your money
We will refund the price you paid for the items and credit the refund amount to your credit/account that you made payment with. We will not refund any delivery and assembly costs you have paid in case you requested to return items already delivered to your home and based on our evaluation of item condition we will refund the product value. For more details about our refund policy, please read the Terms & Conditions.