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Privacy Policy

This document regulates the use of the website provided by IKEA PORTUGAL - MÓVEIS E DECORAÇÃO, LDA., corporate tax number 505416654, with registered office at Rua 28 de Setembro, EN 250, 2660 - 001 Frielas, hereinafter "IKEA".
At IKEA, we understand that you may have some concerns about your privacy and we thank you for placing your trust in us. In this Privacy Policy, we describe how we handle your personal data, namely, which kind of information we store, how we use it, who we share it with, the security measures we use to protect the information, the options you have on the use we will make of the information you provide us with, how to contact us and how to exercise your rights of access, amendment, cancellation or opposition to the use of your personal data.

This website is exclusively for your personal use. Any alteration, reproduction, duplication, copying, distribution, sale, resale or other form of use, for business or other purposes, is prohibited. All intellectual property rights over the website and its content belong to IKEA or its licensors, unless when expressly indicated otherwise. IKEA only grants you a limited, non-exclusive and non-transferable licence to view or print website content, exclusively for personal use and not for business purposes. You undertake not to use this Website for illegal or forbidden purposes.

Your personal data may be used to provide important information on the services you've subscribed to, including updates and notifications. In addition, with your consent, we may send you business information on products and services from IKEA and its Partners. The personal data you provide will not be shared with third parties. IKEA may hire other companies, located in the European Union, to provide services on behalf of IKEA, for example website hosting, email, replying to users’ questions about services from users, sending information on new products and services, special offers. These companies are only provided with the personal data they need to provide the service in question. The companies are obliged to maintain confidentiality over all information and cannot use it for other purposes, acting as IKEA sub-contractors. The personal data collected on this website will be processed and stored within the European Union. You may access your personal data and ask for it to be updated or deleted, under the terms of the law, by sending a request to:

IKEA PORTUGAL – Móveis e Decorações, Lda.
Rua 28 de Setembro, EN 250
2660-001 FRIELAS - LOURES.

or email at :

Through answers to questionnaires, registration for IKEA offers, discount vouchers’ acquisition and participation in promotions, you provide us with information on your preferences concerning to products and services, your reasons for buying a product and information about your lifestyle. This helps us learn more about your shopping preferences and shows us how we can better adapt to your tastes and preferences.

We use cookies to provide you with a better service. Cookies are small text files placed in your hard drive by a Web page server. All IKEA websites that ask the User for a username and password to log in, or that can be customised, require that the cookies are accepted so that you can access all the available features. Cookies are used by IKEA mainly for: (1) Collecting users' IP addresses. The cookie information identifies the user and if he/she is registered in some service, competition or event we're promoting, it gives the system an order to access the user information we have stored. This way we can customise the user’s preferences and make it easier for him/her to use our services.
(2) Carrying out statistical studies to distinguish between regular and new users, so we can calculate the number of users and increases in its number.
(3) Recognising if users have viewed a certain part of the website and then preventing it from appearing repetitively.
On some occasions, we collect information on our website using temporary or session cookies. These cookies disappear when you close your Internet browser. They are not stored in the user’s hard drive; they are only stored in the temporary memory, which is deleted once the browser is closed. We use temporary cookies to find out how our website is used, for example, so that we can improve its design and usefulness. Temporary cookies aren't associated with any kind of identifiable personal information. In any case, you can always limit or restrict cookies using the options on your browser. You can also check our cookies Policy.

IKEA is committed in protecting the security of your personal data. We use a variety of technologies and security procedures to help protect your personal data from unauthorized access, use or disclosure. For example, we store the personal data provided in computers and servers with limited access, located in controlled facilities.

The user acknowledges that IKEA does not sponsor any of the websites there may be links to, or any website that has a link to our website, and that IKEA is not responsible for the content of these websites. The user also acknowledges that: (i) the Internet is a worldwide computer network and any information send or received by you is necessarily forwarded through third-party computers; (ii) IKEA is not responsible for any security breaches in communications and accepts no responsibility for misuse of your information by third parties. The User will be responsible for the content of the information he/she submits or uploads to our website. The User acknowledges that the access and use of our Website may be interrupted and that the website information may contain bugs, errors, technical failures, problems or other limitations and that access may be impossible at certain times. To the extent permitted by law, IKEA disclaims any and all liability (direct or indirect) resulting from using the website.

Please refer to the IKEA Recruitment Privacy Policy here too.

IKEA will update this Privacy Policy from time to time. We ask you to review this Privacy Policy periodically to keep yourself up-to-date on how to help protect the personal data we collect. The use of the service implies acceptance of the terms of this Privacy Policy and any later updates.

Last update: 4th August 2017

Added a contact method, email, at 2. PURPOSE OF DATA PROCESSING