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ABOUT SHOPPING

It’s OK to change your mind

You have 365 days to return your purchase. Just bring the unused articles together with the original receipt.
In case of articles not in the original package, and/or fully or partial assembled, damaged, stained or without tag, the refund is analysed in store by a co-worker and if accepted the refund is made in a refund card.
This policy is in addition to your statutory rights and IKEA commercial guarantees.

Refunding your money
We will refund the price you paid for the goods and credit the refund you are due to the credit, debit or gift card that you made payment with.

About this Return Policy
The terms and conditions set out in this return policy apply to all goods purchased from an IKEA store in Portugal.

Custom made PERSONLIG counter tops and products from the Recovery/Bargain corner are subject to specific terms. More information at your store.
Pictogram of the number 365 enclosed by an arrow in the shape of a heart.