Press room

26-4-2012

IKEA recalls IKEA 365+ SÄNDA track 70 and 114, due to risk of electric shock

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IKEA kindly asks customers who have an IKEA 365+ SÄNDA track 70 and/or 114 from supplier 21338, date stamp 1134 – 1208, to stop using the track immediately and contact the Exchange & Returns counter or Customer Service to receive a replacement unit or a full refund.

Important!
For your safety disconnect the power connection immediately and refrain from using the lighting.


The recall is being conducted due to a defective earth connection in the track which could present a risk of electric shock upon contact with the track or connected lamps.

IKEA has received no reports of any incidents involving SÄNDA track.

The affected tracks were sold between September 2011 and March 2012. Only IKEA 365+ SÄNDA track L70cm and L114cm from supplier 21338, date stamp 1134 – 1208 are affected by this recall.

Customers with an IKEA 365+ SÄNDA track are asked to contact the Exchange & Returns counter or Customer Service at 603-7726 7777 to receive instructions on how to receive a replacement unit or a full refund.

We apologise for any inconvenience this may cause.