Product loan and image requests

product loans

Thank you for your interest in IKEA home furnishings. Outlined below is an overview of the Procedures and Conditions for the Media requesting for product loans and image requests.

Due to the high volume of daily requests with tight deadlines, it’s not possible for us to accommodate all requests and IKEA does not guarantee fulfillment of all IKEA product loans and image requests. The IKEA store reserves the right to refuse any product loan and/or image request if the below guidelines are not adhered to.

Procedures and Conditions


  1. Please make an appointment at least 3 working days in advance.


  2. Requests to borrow products for use as props will not be entertained. The IKEA store defines the use of products as props when the product is used as decoration or embellishment of a feature in which the main focus is not on the product itself. For instance, if you intend to borrow a cushion for a model to lean on or cookware/diningware for a story/food recipe, this is considered propping, even if you credit the IKEA store. Loan products must be photographed and shown in totality as a feature.


  3. IKEA requires the following IKEA brand credit for all featured products;
    • The name of the product must be listed in all instances, along with the price, e.g. KLIPPAN two-seat sofa RM629 Removable cover: 100% cotton. W180xD88, H66cm. Granån white.
    • KLIPPAN product name spelled in capital letters.
    • IKEA spelled in capital letters.
    • IKEA Mutiara Damansara
      No. 2, Jalan PJU 7/2, Mutiara Damansara, 47800, Petaling Jaya.
      Customer Service: +603 7720 7777
      Website: www.IKEA.com.my

  4. Seasonal products such as the Summer, Christmas or Chinese New Year range may not be featured past their availability period, which will be made known to you before the loan.


  5. Product loans are usually suspended during sale periods and selected in-store activities.


  6. Please call ahead to make an appointment before you return the products. If you do not make an appointment, we may be unable to accept the return as we may be out of the office.


  7. Products must be returned with original packaging and in good condition within 14 days from date of loan.


  8. Items unaccounted for or damaged will be billed to the borrower and publication in full.

    Please send copies of the publications featuring the IKEA
    product(s) to :

    Tracy Pang
    Marketing
    IKEA Mutiara Damansara
    No. 2, Jalan PJU 7/2, Mutiara Damansara, 47800, Petaling Jaya.

    Please email all product loan and image requests to:
    Yamunah - yamunah.mohan@ikano.asia

Requesting a press loan


For IKEA to process your request, please provide the following information in your email:
  • Product Loan OR Image Request
  • Product loan date and time OR date to receive image
  • Name of publication
  • Publication date/month
  • Story theme/angle
  • Required products – names and descriptions of products (article numbers if possible)
  • No. of products
  • Etched-out or inspirational pictures
  • Colours and dimensions of products
  • How the product(s) will be used
  • If you plan to alter the loaned IKEA product in any way, please indicate this in your request
  • Supply your complete contact information (full name, work/mobile phone numbers, email, mailing address and name of Publisher)

Collection and return information


Location for product loan/return:
IKEA Office at 2nd Floor
No. 2, Jalan PJU 7/2, Mutiara Damansara, 47800, Petaling Jaya.

Return hours: 10am to 12pm, Mondays to Fridays only

Please enter via Visitor/Co-worker Entrance at P1 carpark.
You may park near red pillar F6.

IKEA Concept and history

IKEA Concept and history
Creating a better everyday life at home.