Ask Anna. Ask Anna.

IKEA FAMILY

Join IKEA FAMILY
Log in
Member benefits
Offers
+ Home furnishing
+ Inside IKEA
FAQ (Japanese only)
Got a question?

If you have any questions about IKEA FAMILY that aren’t covered on these pages, this is where to look for the answer.

IKEA store


1. Any new store openings?
There are no store openings scheduled at this time.

2. Can someone help me plan and design rooms?
Many IKEA stores offer a home decoration service provided by a Home Furnishing Consultant, if you wish to furnish an entire room or home. Most IKEA stores also offer a kitchen planning service. Using computer simulations, specially trained kitchen planners can help you plan and choose the kitchen that is right for you. Please contact your local store for delivery details.

3. How can I get large items home?
Most IKEA products are flat-packed making them easy to transport. If you prefer, the IKEA stores offer a home delivery service. Home delivery is not included in the product price. Please contact your local store for delivery details.

4. Why are items sometimes out of stock?
Every effort is made to maintain the availability of items shown in the catalogue, but due to popularity and supply issues, some products may not always be available. Generally, IKEA can estimate when a product should be back in stock. Because IKEA products are manufactured throughout the world, there are sometimes circumstances which can cause delivery delays.

IKEA catalogue


1. What is the IKEA catalogue?
This years catalogue was produced in 38 editions, in 17 languages for 28 countries. The catalogue offers more than just a glimpse at the diverse IKEA product range. You'll discover new affordable solutions and creative approaches to help inspire home furnishing ideas for better living.

2. How can I get a copy of the IKEA catalogue?
The IKEA catalogue is mass-distributed annually in the area around each IKEA store. If you did not receive this year's catalogue, stop by the IKEA store near you for a free copy.
 

Have a question? Ask Anna.

Anna is the fastest way to answer your IKEA related questions.
->Click here to type your question

Customer service

Do you need to check stock, find a store, order a catalogue, or find out what services IKEA offers? Visit our customer service page and get answers to all these questions, and more.
->Visit Customer service