Ask Anna. Ask Anna.

Customer service

+ IKEA services
Online catalogue
Assembling IKEA products
Return policy
+ FAQ
Contact us
How to shop

Check to page befor you shop at IKEA store for the first time.

IKEA store
Ask Anna on Twitter!
Ask Anna on Twitter!

Anna will answer your questions about IKEA on Twitter. She also tweets about intriguing tips.

Follow Anna!
IKEA's official blog - IKEA Blog

Introduce how to enjoy IKEA more and what's happening at the stores. Please check it! (Japanese only)

IKEA Blog
Customer service

IKEA services


We have a wide range of customer services, e.g. delivery service, assembly service.


IKEA's service

Online catalogue


You can see catalogue, handbooks, brochures on the web. All in Japanese, but inspirational pictures help you design your rooms.

See catalogues
Buying guide
Guarantee guide
Assembling IKEA products
Assembly
Please read carefully these precautions before assembling your IKEA product.
Assembling IKEA products How to assemble
（movie）
It's OK to change your mind
Return policy
Return unused items within 90 days for a full refund.
Return policy
FAQ
FAQ
Answers to all the most frequently asked questions.
FAQ
Contact us
Contact us
Contact us, or ask us to contact you. We would like to hear from you.
Contact us

No Online Shopping available.

We don't sell our products online in Japan. We only sell at IKEA stores.
We would love to help you to get the idea how to design the rooms by providing various kinds of roomsets at IKEA stores (Funabashi, Kohoku, Kobe, Tsuruhama, Shinmisato).
See your local IKEA store page