Return policy

It's ok to change your mind

We take your unwanted purchases
within 365 days.

If you change your mind after making a purchase, just bring the unused item, along with the original receipt and the packaging, back to your IKEA store within 365 days.

Our 365-day returns policy does not apply to cut fabric, plants, food, drinks, Bargain Corner purchases, or goods ordered to your specifications, e.g. custom-made worktops.

About return & refund

  • Returning products should be unused.
  • Please bring back returning items in the original packaging together with the receipt to the return counter at IKEA store.
  • If you made a purchase with your credit card, you need to come to the store in person with your credit card and ID so that we will refund the amount of your returning items on your credit card.
  • If you want to exchange your purchased item, return it and get the refund first and purchase what you want.