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Return policy

If you’ve changed your mind or you’re not satisfied with your purchase, simply return the unused item within 14 days for an exchange or refund. Some exceptions apply.
What you will need
Your receipt and the item’s original packaging are required for all returns and exchanges. We issue refunds through the same method of payment as the original payment (e.g. credit card purchases will be credited to the original credit card account).
Purchases that are not refundable
• Used bedding (i.e. bed linens, duvets, pillows and pillow-tops)
• Stuffed and upholstered products without a law label
• Cut metre fabrics
• Made-to-measure items (i.e. custom countertops)
• Products that have been modified, altered or washed
• AS-IS products
• IKEA gift cards
• At any time, IKEA reserves the right to refuse a return or exchange, and we may ask for picture identification. Please visit your local IKEA store or contact us for more details.