Product recall

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IKEA Product Recalls


Here you will find the latest information about recalls on IKEA products.

ANTILOP children’s high chair belt

IKEA kindly asks customers who have an ANTILOP high chair from supplier #17389 and production date 0607-0911 (YYMM) to immediately contact Customer Relations.

The high chair belt can open unexpectedly in use, creating a fall hazard. IKEA has received eight reports of belt opening, including three resulting in minor injury when a child fell from the high chair.

Customers with an ANTILOP high chair are asked to check the supplier number and production number moulded into the underside of the seat.

Find the supplier number

If the supplier number is #17389 and the production date is in the range 0607-0911 (YYMM) please visit the Exchange & Returns department or contact IKEA Customer Relations on 1890 876 707 or to receive a replacement belt, free of charge.

No other high chairs are affected. IKEA apologises for any inconvenience this may cause.
PAX AURLAND

PAX AURLAND mirror door

IKEA kindly asks customers who have a PAX wardrobe with AURLAND mirror door from supplier #12650 to immediately contact Customer Relations.

IKEA has received reports showing that the large mirror can detach and fall, creating sharp shards when it breaks. The mirror is heavy and combined with the risk of breaking it poses a hazard to users.

PAX AURLAND mirror door is manufactured by the same supplier that produces the currently recalled ELGÅ FENSTAD mirror door. Parallel investigation identified similar problems for a limited number of PAX AURLAND mirror doors. The affected production weeks are 1039 – 1048 (YYWW). The product name PAX AURLAND and the production week and supplier number is printed on the rear of the mirror door, lower edge.

Customers with a PAX AURLAND mirror door from supplier #12650 are asked to contact IKEA Customer Service on 1890 876 707 to receive instructions on how to receive a replacement mirror door free of charge.

IKEA apologises for any inconvenience this may cause.
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BUSA children’s folding tent

IKEA kindly asks customers who have a BUSA children’s folding tent (Article number: 101-920-08) to immediately take away the tent from children and bring it back to any IKEA store where they will receive a full refund.

The steel wire frame of the tent can break in use. This can cause sharp wire ends to protrude through the tent fabric, creating a risk of a laceration or puncture injury to a child playing with the tent.

IKEA is aware of three reports worldwide where the wire frame has broken and protruded through the tent fabric. One of the incidents resulted in a minor injury.

The BUSA children’s tent has been sold at IKEA since 30th June 2011.

For more information, please contact IKEA Customer Relations on 1890 876 707.

IKEA apologises for any inconvenience this may cause.

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