Our Services

Home Delivery (Hong Kong and Macau)

Our delivery service is also available for Outlying Islands in Hong Kong and Macau. For Macau delivery please click here.

Assembly Service
(Hong Kong and Macau)

We can arrange in-home assembly service at reasonable rates. Most IKEA products are flat-packed with instructions for you to assemble at home.
Some restrictions apply. See details as below:

We can arrange assembly service*, the charge is only 10% of the product price, but we will not charge you more than $3,000 as an assembly charge (except for Outlying Islands and Macau).

* Please note this assembly service charge is strictly limited to IKEA product assembly and not applicable for kitchen and bathroom areas.

Assembly service is also available for Outlying Islands in Hong Kong and Macau.

For Macau delivery please click here.

Wall Mounting

If you wish, we can arrange assembly service and wall mounting service for you at a reasonable price.

Merchandise Pick-up at Kowloon Bay Store

Bring home yourself, directly from KBS store or self pick-up at Kowloon Bay Store.

Disposal of Old Furniture

With the purchase of selected products (including sofa, sofa-bed and mattress), customer can enjoy furniture disposal service* at $100/item. Please contact our staff for more details.

Terms and Conditions:

-Customer must use home delivery service in order to enjoy this service, which is only applicable to one pick-up and delivery under the same address on the same day at the same time.

-The type of furniture item to be disposed should be the same as that of the furniture item purchased.

-Disposal service has to be arranged at least 3 days before the delivery date, and the disposal charges has to be paid directly at the Store prior to the delivery. In the case that the original delivery time slot cannot accommodate disposal service, the customer will need to re-schedule the delivery, we regret that we cannot provide on the spot disposal service.

-This service does not apply to outlying islands and Macau.

-Disposal service is not applicable to address that is not accessible by staircase and has to be transport through balcony or window, address on 4/F or above and cannot be reached by elevator, boathouse or yacht.

-All to be disposed furniture has to be free-standing or dismantled to allow it to be removed through the main door and the elevator. IKEA does not provide any dismantle service or disposal service through window or balcony.

-IKEA accepts no liability for the furniture once they have been disposed.

-IKEA reserves the final right to interpret the terms and conditions herein. The English version shall apply and prevail.

Kitchen Planning & Installation Service

Our kitchen planners will provide professional advice as well as computerised printouts for you at a nominal charge. See details at the stores.

Lighting Installation Services

We are always pleased to refer you to related service provider, who can offer lighting installation.

Sewing Service

Choose your favourite from our wide range of fabrics and we can take care of the sewing for a small extra charge.

All you have to do is to make your choice from our different models and give us the required measurements.

Floor Laying Service

We are pleased to offer you the information regarding floor laying service on laminated floor, floor lining and plastic sheeting.

Interest Free Instalment Plan

If your purchases are total HK$2,000 and above, why not take advantage of our interest-free, 6-month or 12-month instalment plans?

Simply pay with Hang Seng credit card, so you can 'use now, pay later'.

IKEA BUSINESS

IKEA BUSINESS provides design services for offices and show flats for a small fee. From layout planning, ordering, delivery to installation, you can leave everything to our experienced staff.

In addition to design services, we also accept purchase orders for IKEA products from different organisations.