Shatin office vacancies

Risk Management & Compliance Manager

Ref Code: IKEA-0514-RMCM


  • To plan, design and implement an overall risk management process for the organisation
  • To conduct Enterprise Risk Management/Assessment, coordinate and compile business unit risk for risks reporting and implement mitigation measures
  • To develop and monitor business continuity plans and Emergency Response Plan to limit risks and minimize business impact
  • To conduct and document audits of company’s policy and procedures, and ensure compliance to company’s code of conduct through liaison with internal and external auditors
  • To implement health and safety measures and to provide support, education and training to staff to build risk awareness within the organisation
  • To coordinate with contract owners and internal legal counsel to ensure contracts/leases are signed on time and built with all relevant commercial terms
  • To liaise with insurance companies in insurance terms and policies review, claims arrangement, and work closely with financial reporting team in assessing provision of claims
  • To ensure compliance with product and food regulations through collaboration with government departments
  • To manage ad hoc projects as requested
  • Strong financial and commercial sense
  • Degree holder in any discipline
  • At least 5 years’ audit or compliance related experience with 2 years in managerial capacity
  • Able to make judgement on business case independently
  • A good team player with excellent communication and interpersonal skills
  • Enjoy working in dynamic business environment
  • Good command in both written and spoken English and Chinese

Sales Executive

Ref Code: IKEA-0514-SE

Responsibilities :

  • To serve and maintain the sales orders of business account
  • To work with warehouse of scheduling and delivery issues
  • To answer clients’ enquiry and follow up orders i.e. quotation, invoicing and payment etc
  • To handle bill receivable and co-work with Accounts department
Requirements :
  • Form 5 or above with minimum 1 year sales experience
  • Proficient in MS Word and Excel
  • Mature and customer-oriented
  • Good command in both spoken and written English and Chinese

Analyst Programmer

Ref Code:IKEA-0514-AP

Responsibilities :

  • To To be responsible for analysis, design, development and deployment of software application with high standard of quality
  • To provide business support in ERP Solution (NAVISION experience and knowledge is an added advantage)
  • To document all work in accordance with standards
Requirements :
  • Diploma or above in Computer Science or equivalent
  • Minimum 2 years experience in software development , performance tuning, business analysis, project implementation and end-user support
  • Familiar with web application: VB.NET, ASP.NET, VB Script, SQL and Microsoft SQL Server 2005/2008 in Window Server Platform
  • Proficient in MS Excel VBA and Access VBA
  • Knowledge in Business Intelligence data modeling, cubes and views is preferable
  • Knowledge in Java, JSP, Java Script, XML, HTML is an advantage
  • Knowledge of ERP system is an advantage
  • Proficient in both written and spoken English and Chinese; Mandarin is definitely an asset
  • A good team player with self initiative, open-minded and willing to learn

Artist (Central Communication and Interior Design Department)

Ref Code: IKEA-0514-AT


  • To assist daily operations of Central Communication and Interior Design department, including translation, data entry, artwork production, product communication and promotional materials
  • Form 6 or above with certificate in design field
  • Hands on PC skills e.g. Word and Chinese Word Processing; familiar with InDesign, Illustrator, CorelDraw and Photoshop
  • Proficient in written English and Chinese
  • Active, responsible and willing to learn

Marketing Clerk - Part-time

Ref Code: IKEA-0514-PTMC

Responsibilities :

  • To assist in website maintenance and in supporting PR activities
  • To assist in marketing materials write up, CMS update, product description and proof-reading
  • To follow up clerical duties of the campaign team on a regular basis
Requirements :
  • Associated degree holder or university student in Marketing / IT / Business Administration or related field with work experience is welcome
  • Fundamental technical knowledge is preferred, e.g. PhotoShop, html programming
  • Passionate in website & PR management
  • Well organized and detail-minded
  • Excellent command of both English and Chinese
  • Proficient in MS Office application, Chinese typing
  • 3-4 days a week; flexible work hours
  • Expected start date: Jan 2014

Part-time Sales Coordinator

Ref Code: IKEA-0514-PTSC


  • Handle online orders
  • Support clerical task of organizing sales receipts to customers
  • Form 5 or above, with minimum 1 year working experience in customer service field
  • Attentive to numbers and accuracy
  • Good listening skill
  • Good telephone manner
  • Patient
  • Good command of both written and spoken English and Chinese
  • Working at 2:00pm to 5:00pm from Monday to Friday

Customer Service Representative – Hotline (FT/PT/Contract)

Ref Code:IKEA-0514-CSR


  • Answer hotline enquiries regarding delivery, replacement order, stock, price and general CS issues
  • Handle the first-tier complaints to provide effective and efficient solution to customers
  • Conduct outbound call e.g. answers voice mail, email, replacement order and no. of stock case etc.
  • Opening hours of Call Centre: 10:30am to 09:30pm (Night/ Overnight shift is not required)
  • Shift working hours: 8 hours per day
  • Form 5 or above, with minimum 1 year's working experience in call centre or customer service field
  • Good command of spoken English and Cantonese; fair in Mandarin
  • Hands-on PC knowledge
  • Good telephone manner and customer-oriented
  • Helpful and passionate

Interested parties, please send full resume stating the reference number, your present and expected salary, as well as a photo of your ideal home, to IKEA Hong Kong- Human Resources Department, IKEA 7/F, Tower 1, Grand Central Plaza, 138 Shatin Rural Committee Road, Shatin, N.T. or fax to 2647 5030 or e-mail to

Applicants not heard from us within six weeks may consider their applications filed for future reference.

如您正是我們理想的人選,請於履歷上註明申請職位名稱及要求待遇,連同一張理想家居照片,郵寄往沙田鄉事會路138號新城市中央廣場1座7樓宜家家居人力資源部,或傳真履歷至2647 5030,亦可電郵往 。

申請人如在遞交申請表後六星期內仍未接獲通知約見, 其有關申請將被存檔,以作日後同類型職位空缺考慮之用。