important safety information!
IKEA would like all customers who bought BERTBY glass-door wall cabinet (article number 380.472.10) from 2002 until September 2004 to contact IKEA

Screws of the wrong dimension have been delivered with a number of BERTBY glass-door wall cabinets. The screws are used to fix the wall attachment bracket to the top of the cabinet. The use of screws of the wrong dimension may result in the cabinet not being securely fixed to the wall.

All concerned customers should contact IKEA or visit their local store to collect screws of the right dimension and simple instructions how to replace the screws in a safe way.

Many BERTBY glass-door wall cabinets have been sold with the correct screw. There is nothing wrong with the cabinet in itself, so there is no need to return the cabinet to IKEA.

At IKEA the safety of our customers is always a primary concern. We are reviewing our quality routines to prevent any similar occurrence.

At IKEA the safety of our customers is always a primary concern. We are reviewing our quality routines to prevent any similar occurrence.

We apologise for any inconvenience this may have caused.

please contact us on:
0845 355 2258