Returns
It's OK to change your mind
Return unused items in their original packaging within 90 days together with your till receipt, for a full refund.
Our 90-day returns policy does not apply to mattresses (unless unused and in their original packaging, see Love it or exchange it for more details.
Sorry, we cannot accept returns on used bedding, (linens, quilts, pillows, and mattress pads), cut fabric, Bargain Corner purchases or goods ordered to your specifications e.g. custom-made worktops or sofas.
Cancellation policy:
Items ordered in store to be delivered directly to you at a later date, can only be cancelled within 24 hours from the date the order was paid for. After this, a handling charge of £50 applies. Orders for custom-made worktops and made-to-order sofas, once confirmed, cannot be cancelled at any time.
This guarantee is in addition to your statutory rights.
IKEA catalogue 2010: