Customer Relations

How can we help you?

Our aim is to always put your needs in focus and to serve you in the best way possible. Whether you’re looking for answers to your questions, need us to help you solve a problem or just want to share your views with us about your IKEA shopping experience, you’ll find several ways to help yourself on this page as well as ways to contact us. We’re here to help.

Compliments and complaints

We want your shopping experience with us to be easy, inspiring and enjoyable. If for whatever reason you’re not happy then please get in touch with us and we’ll do our very best to put it right.

If one of our co-workers has impressed you then of course we’d only be too pleased to pass on your thanks.

Contact us

We have a number of different ways that you can contact us. Please find them here.

If you have a question about IKEA or if you have a query about an order, you may find the answer in our Frequently Asked Questions.

However, if you still need to contact us, the quickest way is to call us.