If you need to get in touch with IKEA Shop Online with a general enquiry or regarding your order
you can do so by one of the following:



We will answer all e-mails within 5 working days.

If you require a quicker resolution for your enquiry, please call our Central Contact Centre

Call us: 08453 583363


Contact Centre Opening Hours:
Mon - Fri: 9am to 8pm
Saturday: 9am to 6pm
Sunday: 10am to 5pm
Call us

Email / Web chat


Email us / Web Chat
Call us


We will answer all e-mails within 5 working days.

If you require a quicker resolution for your enquiry, please call our Central Conact Centre

Write to us:


IKEA Customer Relations, Kingston Park, Fletton, Peterborough, PE2 9ET