Customer Service Centre opening hours
  • Monday - Friday 9am - 8pm
  • Saturday 9am - 6pm
  • Sunday 10am - 5pm
Whether you’re looking for answers regarding an order you placed online, would like to solve a problem, or just want to let us know how we did, you’ll find many ways to contact us right here. We’ll help you resolve your issues quickly and easily, getting you back to more important things, like relaxing on your new sofa.
Frequently Asked Questions?
Frequently Asked Questions
Here you will find the answers to our most popular questions.
Frequently Asked Questions
Ask Anna
Ask Anna
Anna is our 24 hour automated online assistant. She is happy to help with any query.
Ask Anna now
All about Shop Online
All about Shop Online
Find everything you need to know about shopping online with IKEA.
All about Shop Online
E-mail
E-mail our Shop Online team
Complete our online form to send an e-mail to our Shop Online team.
Contact our team
Call us
You can call our Customer Service centre on

020 3645 0015*
*Standard national rate tariff applies
Write to us
Write to us
You can also write to us.
Write to us