Quality

Appliance guarantee

Our 25-year guarantee

We're so confident in the quality of our products that all our guarantees come free with the purchase, unlike many other retailers.

What's covered?

Defects in materials and workmanship in the following kitchens, valid from the date of purchase. (Your receipt will be required as proof of purchase.)

FAKTUM kitchen system

All parts of a FAKTUM kitchen are covered, with the exception of knobs, handles and worktops less than 3.8mm thick. Read the full FAKTUM guarantee for further details.

VÄRDE free standing kitchen

All the parts in the VÄRDE free standing kitchen range are covered, with the exception of VÄRDE knobs, handles, mixer taps, shelves and wall shelves in solid wood.
Appliance guarantee

Our 5-year appliance guarantee

We offer a free 5-year guarantee with all appliances bought from IKEA.

What's covered?

Faults with appliances caused by faulty construction or material faults, valid from the date of purchase from IKEA. (Your receipt will be required, as proof of purchase.)

LAGAN kitchen appliances are not covered by this guarantee but come with a separate 2-year guarantee, free of charge.
Installation guarantee

Our 3-year installation guarantee

The workmanship in your kitchen installation is guaranteed for 3 years from the date your installation was completed.