Product loan information

Press room

IKEA Product Loan Service


Thank you for your interest in IKEA Home furnishings and accessories. For your convenience, outlined below is an overview of the procedures for product loan requests for both print media and television.

Product loan guidelines


All IKEA product loans require authorisation from the IKEA Press Office.

For any queries regarding Product loans please contact media.lounge.uk@ikea.com

If you feature an IKEA product in your publication that has been loaned, please include a brand credit to IKEA (our company spelling is always capitalised).

Please include the details of any changes to an IKEA product loan item featured so readers are aware that the product has been modified.

IKEA press office reserves the right to decline a product loan request .

Requesting a product loan


Both print media and television product loan requests should be emailed to the press office on media.lounge.uk@ikea.com.

It is important to include the following information for television media within the email to establish whether you will be successful:

• Programme or publication description & title
• Broadcast channel (if applicable)
• If you plan to alter the IKEA product in any way
• How long you need to keep the product loan
• Your contact information
• How you intend to credit IKEA
• Most Importantly, Please indicate your COLLECTION and RETURN DATE

Collection and delivery information


The IKEA press office does NOT provide a delivery service for product loans. The collection and return of the product loan must be arranged by the journalist.

The Wembley store in London, is the only store that can facilitate product loans.

Product loans can only be collected and returned between Monday – Friday 10am - 5pm.

The Collection and Delivery address is:

Customer Returns and Exchanges
IKEA Wembley
2 Drury Way
North Circular Road
London
NW10 OTH

Direct delivery IKEA products are not available for a product loan.

A reference number will be provided for each product loan. This number must be quoted when collecting AND returning the items and kept until the items have been returned so that the product loan can collected and returned in a secure way.

All products within the loan must be collected and returned together.

Large furniture pieces are flat packed and will need to be assembled. IKEA cannot assemble the furniture for you, but we will receive returned furniture fully assembled.

If any loaned item has not been used, please do not write on the outside packaging, so the item can be returned to stock.

IKEA will not accept a product if it has been painted or customised in any way, without permission prior to collection from the Press Office.

All product loans must be returned within the return date stated on your product loan request. (The return date must not exceed 28 days).

If any items are not returned, an invoice will be sent for the outstanding amount. Cheques are made payable to IKEA LTD.

Purchasing items


If you would like to purchase any item from your product loan please put it in writing and email to media.lounge.uk@ikea.com. Please note that IKEA does NOT offer a discount for product loan items.

The Following information needs to be included:

Contact name of purchaser
Contact publication
Invoice address
Name of product
Quantity
Press loan number

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