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We offer a full range of services to make your IKEA experience more complete:
Old Kitchen Removing Service
Are you going to buy a brand-new kitchen in IKEA?
So how to do with your old kitchen at home? Don’t worry! IKEA is now providing professional dismantling and removing service for old kitchen to you.By this service you can have your new kitchen at home easily.
(For service detail and charge please go to the staff of kitchen department.)
Transport service
Need a way to get your new home-furnishings home? You can rent a transport or hire us to deliver it for you. Just talk to our Customer Service department for details.
As long as the items are undamaged, unassembled and unused, you could return them in their original package within 60days (IKEA FAMILY member within 180days) together with your original receipt/invoice (bank card POS receipt is needed if you have paid this way), we will refund you the same way as you have paid.
Sorry, we cannot accept exchange or return of food, plants, liquid bathing products, AS-IS products, customized products, kitchen electrical appliance and all products that have already been cut, sewed or painted.
"The exchange and return policy above applies only to the products purchased from IKEA stores in mainland China"
IKEA restaurant/cafe
The restaurant/cafe serves both classic Swedish dishes and local favorites, and is one of the most popular areas of the whole IKEA store. Shopping at IKEA is fun and offers great value, but can also be hard work, so stop by and treat yourself to a refreshing drink and a bite to eat.
IKEA exit bistro
Feeling hungry after your IKEA experience? Pick up a hot dog, soft ice cream or other quick low-price snack at the Exit Bistro. It's located after the check-out.
Children’s services
For the most important people in the world. We try to make visiting IKEA great fun – for children and grown-ups alike.
We have a supervised playroom, pushchairs, baby-care rooms, children’s rooms, food-warming facilities, children’s meals and many other services. Your children may never want to leave.
Note that age and height restrictions apply to the playroom, and sessions may be limited during busy times.
Sewing service
We make custom curtains! Simply choose your fabric, style and specify the size in our Textile department. For a small fee, we’ll sew the curtains and then deliver them to you.
FAQ
Answers to all the most frequently asked questions.
