IKEA services

We offer a full range of services to make your IKEA experience more complete:

Home delivery service

Most of our products are flat packed and designed in such a way that they are easy for you to take home yourself. However, we can arrange home delivery for you within the store delivery area at a low price.

Detailed information please refer to the local store page or talk to an IKEA co-worker.

Picking with delivery service

Choosing to take advantage of this additional service will save you time and energy. You can buy as much as you want without worrying about locating, lifting and loading your furniture. And you can relax knowing that it will all be delivered quickly to your home or office. Once you have chosen your furniture products, simply make a list of the items you want and place an order with an IKEA co-worker. Detailed information please refer to the local store page or talk to an IKEA co-worker.

Assembly services

Choosing to take advantage of this additional service will save you time and energy. You can buy as much as you want without worrying about how you are going to assemble the furniture. Once you have chosen your furniture products, simply make a list of the items you want and place an order with an IKEA co-worker. Detailed information please refer to the local store page or talk to an IKEA co-worker.

For sure you can also assemble by yourself to enjoy delight of DIY. Assembly instruction and tools are included in the product package.

Kitchen/Bathroom Installation service

Choosing to take advantage of this additional service will save you time and energy. Together with our service partners, we will ensure the work is carried out according to your plan and to defined standards. Once you have chosen your IKEA kitchen, talk to a co-worker to start the process. Detailed information please refer to the local store page or talk to an IKEA co-worker.

Old Kitchen Removing Service

Are you going to buy a brand-new kitchen in IKEA? So how to do with your old kitchen at home? Don’t worry! IKEA is now providing professional dismantling and removing service for old kitchen to you. By this service you can have your new kitchen at home easily. Detailed information please refer to the local store page or talk to an IKEA co-worker.

Sewing service

Choosing to take advantage of this additional service will save you time and energy. You can choose the style of curtains and blinds that suits you best and then let our service partners take care of the sewing work. Detailed information please refer to the local store page or talk to an IKEA co-worker.

Kitchen measuring service

Choosing to take advantage of this additional service will save your time and energy. You can be sure that you will have the correct measurements and information to be able to plan your kitchen to suit your needs, and that it will fit perfectly. Once you have decided which type of IKEA kitchen you like, simply talk to an IKEA co-worker to arrange an appointment. After the appointment you will be provided with a layout of your kitchen. It will show all measurements including details such as the position of doors and windows. This will enable you to plan the room accurately and with confidence. Detailed information please refer to the local store page or talk to an IKEA co-worker.

Payment Method

We have flexible payment options that make realizing your dream home easy and affordable. Talk to our sales staff for detailed information.

Return policy

It’s OK to change your mind.

Within 60 days (IKEA FAMILY member within 180 days), you can bring the products in good condition, together with the original package and original receipt/invoice (bank card POS receipt is needed if you have paid in this way) to store, we will refund you the same way as you have paid.

Sorry, we cannot accept exchange or return of food, plants, AS-IS products, customized products, household electric equipments and all products that have already been cut, sewed or painted.

* The exchange and return policy above applies only to the products purchased from IKEA stores in mainland China.

IKEA restaurant/cafe

The restaurant/cafe serves both classic Swedish dishes and local favorites, and is one of the most popular areas of the whole IKEA store. Shopping at IKEA is fun and offers great value, but can also be hard work, so stop by and treat yourself to a refreshing drink and a bite to eat.

IKEA exit bistro

Feeling hungry after your IKEA experience? Pick up a hot dog, soft ice cream or other quick low-price snack at the Exit Bistro. It's located after the check-out.

Children’s services

For the most important people in the world. We try to make visiting IKEA great fun – for children and grown-ups alike. We have a supervised playroom, pushchairs, baby-care rooms, children’s rooms, food-warming facilities, children’s meals and many other services. Your children may never want to leave. Note that age and height restrictions apply to the playroom, and sessions may be limited during busy times.

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FAQ
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