Experts in the IKEA range in the store
Nearly everything in the IKEA range is available in our stores for immediate take-away, but service is available when people need it. Sales co-workers are trained in practically every aspect of their sales area, allowing them to give customers guidance and answer their questions. They work in sales teams and have a passion for retail. They also have a thorough knowledge of the IKEA customer, the IKEA Concept, and the IKEA range.
Part of sales co-workers’ role is to keep the range presentation neat and inspiring. They also make sure that all the information that store visitors need to make a buying decision is available to them.
Above all, sales co-workers are communicators, who listen to their customers’ needs and explain product features and benefits with these needs in mind.