Work areas

Some of us wear a yellow shirt. Some of us don’t.

To most of our customers, “working at IKEA” means working at an IKEA store. But it takes hundreds of other roles to create low-priced, well-designed products that improve your life at home.

 

Sales


Our sales co-workers communicate the IKEA range and self-serve concept with our customers on a daily basis. This requires a passion for retail combined with knowledge of IKEA customers, the IKEA concept, and the IKEA product range.

 

Communication and interior design


As a home furnishing company, IKEA needs interior design competence in different areas, including every IKEA store, and in marketing and communication areas such as catalogue production.

 
Customer Relations

Customer relations at IKEA includes roles inside and outside our stores – from reception and children’s play areas to check out, exchanges, returns, and contact centres.

 

Design and product development


IKEA designers and product developers work with the IKEA product range. Their focus in developing products is on low price and quality, design and function, environment concerns and safety.

 

Finance and Business navigation


Finance co-workers look after IKEA financial requirements and follow-up. Business navigators help make strategic business decisions using their entrepreneurial skills and management information.

 

Human Resources


Our human resources teams work throughout the IKEA organization and lead the work of attracting, developing, and inspiring IKEA co-workers. They handle recruitment and training, benefits and succession planning, and safeguarding the IKEA culture.

 

Information technology (IT)


IKEA IT is a global organization that supports IKEA with business solutions and services. IT supplies quick, lean, and user-friendly services rather than just technology.

 

Logistics


IKEA logistics see to it that goods flow from supplier to customer as directly and costeffective as possible, and with the least harm to the environment. This applies to both transport and goods handling in distribution centres and stores.

 

Marketing and Communication


Marketing and communication specialists work in all countries with IKEA stores and at IKEA Communications in Älmhult, Sweden. Our marketing channels include the IKEA Catalogue, IKEA websites, brochures, advertising, and PR.

 

Purchasing


Purchasing teams are located around the world and work with suppliers in more than 50 countries. Besides getting the best value for money for IKEA, they support suppliers in improving working conditions and assuring sustainability.

 

Restaurant (IKEA Food)


IKEA FOOD offers many challenging positions within four areas – the restaurant, the Bistro, the Swedish Food Market specialty shop, and the staff restaurant.

 

Sustainability and TQE


Specialists within Technique, Quality, and Environment improve all aspects of product quality at IKEA while they minimize costs and contribute to social and environmental sustainability. Roles include legal compliance, environmental engineering, and product engineering.

 
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