IKEA recalls PATRULL safety gatesSAFETY RECALL
IKEA Canada urges customers who have PATRULL safety gates to immediately stop using them and to bring it back to any IKEA store for a full refund
IKEA Canada has initiated a recall of the PATRULL Safety Gates. IKEA has received customer reports that PATRULL safety gates have opened unexpectedly, causing injury. There have been no reports of injuries in Canada.
At IKEA, the safety and security of everyone who comes into contact with our products is of the utmost importance. All our products are tested to applicable standards, despite this a third party investigation has shown that the locking mechanisms are not sufficiently reliable.
PATRULL safety gate, PATRULL KLÄMMA and PATRULL FAST have been sold on all IKEA markets, though PATRULL KLÄMMA has not been sold in Canada since May 2015.
Customers should return their PATRULL Safety Gates at the Returns & Exchange department at their local IKEA store or call IKEA Customer Service toll-free, 1-800-661-9807 for a full refund. Proof of purchase (receipt) is not required by IKEA for this recall.
IKEA apologizes for any inconvenience this may cause.