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Wrong products/order delivered
Received products that weren't in your order? Please fill out the form below and we will be glad to assist you. We will respond in 24 to 48 hours.
* = Required fields
First name*
Last name*
Address*
Postal code*
City*
Province*
Please select your province
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
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Ontario
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Where did you place your order?*
Select
Internet: www.IKEA.ca
Phone: 1-866-866-IKEA
IKEA Boucherville, QC
IKEA Burlington, ON
IKEA Calgary, AB
IKEA Coquitlam, BC
IKEA Edmonton, AB
IKEA Etobicoke, ON
IKEA Montreal, QC
IKEA North York, ON
IKEA Ottawa, ON
IKEA Richmond, BC
IKEA Vaughan, ON
Phone number*
Email*
Order/EOI number (Example: xxx-xxxxxxx or EOIxxxxxxxx)*
Date of purchase (YYYY/MM/DD)*
Method of payment*
Method of delivery*
Canada Post
Purolator
Truck
Pick up depot
Does the shipping label contain your delivery information (name, etc...)?*
Yes
No
Does the product inside the box match the article number?*
Yes
No
List the products you received in error (Product name, 8-digit article number and colour)*
List the products you should have received (Product name, 8-digit article number and colour)*
Are you still in possession of those products?*
Yes
No
Did you note the error on the delivery slip?*
Yes
No
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