Help with a previous purchase

If you do not have your receipt or your purchase is beyond 45 days, please come to the store at our customer service counter.
Should you wish further assistance, please fill in your information. We will respond in 24 to 48 hours.

* = Required fields

First name* Last name* Address* Postal code* City* Province* Store* Phone number* Email* Receipt/Order/EOI number (Example: xxxx xxxx xxx, xxx-xxxxxxx or EOIxxxxxxxx) Date of purchase (YYYY/MM/DD)* Method of payment* List of the products (with the 8-digit article numbers)* Comments*

Shop Online

New ideas, inspiration and low prices!

Shop now

Assembly plans

Find, download and print IKEA assembly plans.

Click here

FAQ

Answers to all the most frequently asked questions.

Frequently asked questions

Customer service

Help with a previous purchase

Shop Online

Assembly plans

FAQ