At IKEA, it is our ambition to provide you with a positive shopping experience. It’s important to us that you are happy with your store experience, you are satisfied with our products or with the service you received.
We sometimes make mistakes along the way, but we will do our best to do the right thing for you. By providing us with the information below, we will ensure someone from the team will look into your concern or respond to your feedback. Your feedback is vital in our effort to continuously improve.
We look forward to your comments and feedback.
Subject: How did we do today?
Answers to all the most frequently asked questions.