Report damaged products upon delivery

If you arranged for delivery and a product arrived damaged, please fill in your information below. We will respond in 24 to 48 hours.

Please note: To further assist you, we will request pictures of the damaged product upon follow-up.

* = Required fields

First name* Last name* Address* Postal code* City* Province* Where did you place your order?* Phone number* E-mail* Order/EOI number (Example: xxx-xxxxxxx or EOIxxxxxxxx)* Date of purchase (YYYY/MM/DD)* Method of payment:* Method of delivery:* List of the damaged products (with the 8-digit article numbers)* Are you still in possession of those products?* Did you note the damages on the delivery slip?* Comments

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Report damaged products upon delivery

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