Customer service

Customer service
Whether you’re looking for answers, would like to solve a problem, or just want to let us know how we did, you’ll find many ways to contact us right here. We’ll help you resolve your issues quickly and easily, getting you back to more important things, like relaxing on your new sofa.
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Contact us
Online order phone support hours (EST)
Monday to Friday: 9:30am - 12am
Saturday: 9:30am - 11pm
Sunday: 9:30am - 9pm
Find a location
1-866-866-IKEA (4532)
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Want to ask a specific question? Write to us by email or send us a letter.
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In store payment options
IKEA gift cards (not accepted at the Restaurant or Bistro or Swedish Food Market), VISA, Mastercard, American Express, debit card, Apple Pay and cash.

Pick-Up and Order Points payment options
VISA, Master Card, American Express, debit cards, IKEA gift cards and Apple Pay. Please note that cash is not accepted as a form of payment.

Online payment options

Order IKEA Gift Cards

Give a gift that's sure to please
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Looking for information about our previous kitchen system, AKURUM?
Find more information about AKURUM
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