Customer Service

Useful tips to help yourself
IKEA 2014 catalogue
IKEA 2014 Catalogue
IKEA on your mobile
Tools and planners
The IKEA 2014 Catalogue is here. Click here to view online, order a physical copy and more.
Take IKEA with you where ever you are. Click here to learn more and download the apps.
Our tools, planners, and guides help you make your home dreams a reality. Click here to create a shopping list, plan a room, design your new kitchen and much more.
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Contact us
Product guarantees
Terms and policies
From delivery to assembly and finance, you’re not on your own! Read more about our wide range of helpful services here.
Got a question, complaint or suggestion? We’d love to hear from you – find out how to contact us here.
We’re proud of our products and hold them to the highest standards – click here to learn more.
Gift cards
An IKEA gift card is the ultimate gift for any stylish friend or family member. Click to learn more.
After the full details? Here’s where you’ll find info on IKEA’s return policy, competition terms and recall notices.
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Replacement assembly instructions
Missing a piece?
Do your homework
Lost your assembly instructions? Click here and our digital assistant Anna will help you out. Alternatively, you can search for your product in the search bar above and download the instructions directly from the product page.
Don’t despair – we can help. Order your missing item online here, or pop into your local store and head for the help desk.
Before you head in store, avoid disappointment by checking if the products you want are in stock using our handy stock check tool. You can save time by checking the location of the item here too.
About IKEA
Join the FAMILY
Sign up to IKEA FAMILY for a whole heap of exclusive perks including savings, invites, an extended 12 month returns policy and much more.
Shopping for your business?
Join IKEA BUSINESS for free and get access to remote ordering, picking and deliver, and free store to business insurance. Find out more.
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People & Planet