It's OK to change your mind!
If you change your mind, return your purchase unused, with its original packaging within 3 months of purchase.

For a full refund we need a receipt, but if you don’t have it, we can at our discretion, give you a Refund Card for the value indicated by our returns system.

Sorry we can’t accept returns on cut fabrics, unwrapped mattresses, pillows & quilts, kitchen appliances, goods ordered to your specifications (custom made bench tops) or products purchased from the AS-IS (Bargain Corner), if you change your mind.
This policy is in addition to your statutory rights under the Trade Practises Act.

Most IKEA products are designed to be assembled by the customer at home. If you prefer or need assistance assembling your furniture, talk to one of our friendly co-workers in store for more information.

IKEA kitchens are designed to be easy to assemble and install. However you can also choose from several installation options at different price levels, allowing you to save money where you want to.
All the kitchen installers are qualified and very familiar with IKEA products which ensure great quality.
You can even order special services like measuring, electrical, plumbing, tiling and flooring.
For more information on the services, prices and contact details, follow the link below.

 Click to learn more about Kitchen Installation

With so many products to choose from and you’re not sure what to buy someone as a gift, why not let them choose! Purchase an IKEA Gift Card from the checkouts in store, complete an order form or by phoning your local store. IKEA Gift Cards are ideal for those special occasions, a wedding, a birthday, a new baby or just as a thank you.
There are no limitations on how many times a card(s) can be used (until the balance is zero) and the card(s) have no expiration date!

 Your local IKEA store

 Order form (pdf)

 Terms & Conditions (pdf)

IKEA always tries to build stores where parking will be free or free for a number of hours. That way you’ll have more fun spending your parking money on great value bargains in the store rather than in the car park. IKEA offers trailer parking right outside the store. There are even special spots for families close to the store for your convenience.

For the most important people in the world!
We try to make visiting IKEA fun for children and grown ups alike.
From the moment you enter the car park you will see special family car parks located very close to the entrance of the store.
While you shop at IKEA, we have strollers and baby care rooms in every store.
The restaurant provides some great deals on children’s meals as well as baby food and food warming facilities.
There are lots of fun activity areas throughout the store where the kids can play, which is handy when you’re looking and trying out different products.
Children just love our playroom which is located near the entrance of the store. For Health and Safety reasons there are restrictions and conditions of entry to the room which cover age and numbers. For the safety of the children the parent or guardian admitting the child must be the one to collect him or her.
For more information please contact your local store.

The restaurant serves both classic Swedish dishes and Aussie favourites, and is one of the most popular areas of the whole IKEA store. Shopping at IKEA is fun and offers great value, but can also be hard work, so stop by and treat yourself to a refreshing drink and a bite to eat.

IKEA offers customers a used light bulb, compact fluorescent and household battery take back servcice. These products contain small amounts of chemicals and should not be placed in landfill. So please bring your used bulbs and batteries back to IKEA and deposit them in the take-back containers, located just after the checkouts.