Online delivery policy

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Important Information:
Delivery charges apply to all purchases below Dhs 2500.
For delivery charges click here

  1. Online orders on www.IKEA.ae are delivered only to locations within the United Arab Emirates (however, not in some restricted areas).
  2. If your furniture order is more than 2500AED, you are entitled to FREE Delivery and Assembly.
  3. If your furniture order is under 2500AED, please refer to the charge sheet below.
  4. Online orders are not eligible for discounts.
  5. Delivery date and time are not mentioned online, this will be communicated to you when we call to confirm your order.
  6. Online orders are not eligible for discounts.
  7. Once the payment is made, shipments for Dubai, Sharjah and Abu Dhabi will be delivered within four (4) working days; shipments for other Emirates will be after seven (7) working days.
  8. You will receive an email/telephone call once your order is processed or a notification will be received if in case of cancellation.
  9. An online order is a maximum of 5 of the same article; your order will be discussed with you during telephone / email confirmation. Should you wish to place a larger bulk order please refer to our IKEA Business Dept. Contact us
  10. Bed slats is not included when you order a bed and needs to be added separately.
  11. The payment need to be proceeded in 12 hours after the customer service agent call, after that we don’t insure the stocks availability.

Below is delivery/assembly cost


From Dubai Store

Area Delivery Only Delivery/Assembly Kitchen Delivery/Assembly
Dubai/Sharjah AED 100 AED 400 AED 500
Outstation (Abu Dhabi, Al Ain, Ajman, Umm Al Quain, RAK, Fujairah, Hatta) AED 200 AED 600 AED 500

From Abu Dhabi Store

Area Delivery Only Delivery/Assembly Kitchen Delivery/Assembly
Abu Dhabi AED 100 AED 400 AED 400
Outstation (Dubai, Sharjah, Al Ain, Ajman, Umm Al Quain, RAK, Fujairah, Hatta) AED 200 AED 600 AED 600

Restricted Areas :

Madainat Zayed, Ruwais, Beda zayed, Ghayati, Habshan, Liwa, Ruwais, Tarif & Sillah