Online delivery policy

Delivery charges

Important information:
For delivery charges click here

  1. Online orders on www.IKEA.ae are delivered only to locations within the United Arab Emirates (however, not in some restricted areas).
  2. Online orders are not eligible for discounts.
  3. Delivery date and time are not mentioned online, this will be communicated to you when we call to confirm your order.
  4. Once the payment is made, shipments for Dubai, Sharjah will be delivered within seven (7) working days; shipments for other Emirates will be after ten (10) working days. For Abu Dhabi City - four (4) working days and outstation Abu Dhabi seven (7) working days
  5. You will receive an email/telephone call once your order is processed or a notification will be received if in case of cancellation.
  6. An online order is a maximum of 5 of the same article; your order will be discussed with you during telephone / email confirmation. Should you wish to place a larger bulk order please refer to our IKEA Business Dept. Contact us
  7. Bed slats is not included when you order a bed and needs to be added separately.
  8. The payment need to be proceeded in 12 hours after the customer service agent call, after that we don’t insure the stocks availability.

Below is delivery/assembly cost

From Dubai Store

Area Delivery Only Delivery/Assembly Kitchen Delivery/Assembly
Dubai/Sharjah AED 90 AED 190 AED 190
Outstation (Abu Dhabi, Al Ain, Ajman, Umm Al Quain, RAK, Fujairah, Hatta) AED 100 AED 350 AED 350
A picking charge of AED 100 applies to all orders

From Abu Dhabi Store

Area Delivery Only Delivery/Assembly Kitchen Delivery/Assembly
Abu Dhabi AED 90 AED 190 AED 190
Outstation (Dubai, Sharjah, Al Ain, Ajman, Umm Al Quain, RAK, Fujairah, Hatta) AED 100 AED 350 AED 350
A picking charge of AED 100 applies to all orders

From Al Ain Store

Area Delivery Only Delivery/Assembly Kitchen Delivery/Assembly
Al Ain AED 90 AED 190 AED 190
Outstation (Dubai, Sharjah, Ajman, Umm Al Quain, RAK, Fujairah, Hatta) AED 100 AED 350 AED 350
A picking charge of AED 100 applies to all orders

Restricted Areas :

Madainat Zayed, Al Ruwais, Beda zayed, Ghayati, Habshan, Liwa, Tarif and AL Sillah, Al Aqaa, Al Geer, Al Buraimi, Al Wagan