Refund policy

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Important Information:
Delivery charges apply to all purchases below Dhs 2500.
For delivery charges click here

If you’ve changed your mind and are not entirely satisfied with your purchase, you can return the products

Within 30 days
With the original receipt/invoice copy
Products should be unopened and in the original packaging
Refunds will be issued in the same method of payment as the original payment
We do not accept returns on used bedding (i.e. all bed linens, duvets, pillows and pillow tops)
We do not accept returns on any mattress or stuffed/upholstered products without a law label, cut fabrics, made-to measure items, (i.e. custom countertops),
We do not accept returns on any product that has been modified/altered/washed
At any time, IKEA reserves the right to refuse a return or exchange


Should you need any further assistance please call:

IKEA Dubai 04-2037652
IKEA Abu Dhabi 02-4935888