$25 flat fee delivery to the South West
South West Delivery Offer
IKEA SHOP ONLINE SPECIAL DELIVERY OFER
TERMS & CONDITIONS
IKEA South West customers can Shop Online and have their order picked and delivered for only $25.
How to order
IKEA South West customers can place an order via the IKEA Perth Shop Online website or by phone on 1300 453 234 during Monday to Friday 9am – 5pm, Saturday 8am – 4pm and Sunday 9am – 4pm.
Orders placed and paid via the Shop Online service will qualify for a special $25 picking and delivery service to the nominated Service Provider Depots in Bunbury, Busselton or Margaret River.
Customers must specify their preferred pick up depot and contact phone number. On payment of their order, customers will receive via email a copy of their receipt and pick up instructions.
Only IKEA products that have been ordered and purchased through the IKEA Perth Shop Online service are eligible for the $25 picking and delivery offer to the Bunbury, Busselton or Margaret River depots.
This offer is for domestic orders only.
IKEA reserves the right to quote extra delivery charges for unexpected large orders.
Every reasonable effort will be made to ensure that products featured in the IKEA Catalogue or on the IKEA website are in stock at time of order. However, if an ordered item is not in stock, a co-worker from Shop Online will notify you and will advise you of your options.
IKEA is not able to reserve products.
IKEA reserves the right to vary product specifications and design or use alternative materials as deemed necessary at any time. (Changes or variations to products will not affect quality, performance or appearance).
Delivery from the IKEA Perth store
IKEA will organise, through its designated Service Provider(s), products to be transported to a preferred depot.
Products will arrive at the depot two-three days after full payment has been received.
Maximum storage period
The maximum storage period at the depot is three days.
IKEA cannot provide a storage service for purchased products beyond the specified collection period.
Products not collected within the three day collection period will be returned to the IKEA Perth store.
Customers will be notified by a Shop Online co-worker that their products have been returned.
Purchased products that have been returned to the IKEA Perth store will be refunded.
Customers will be notified by phone when the products have arrived at the depot ready for collection.
Customers must provide proof of purchase and confirm the products being collected prior to taking delivery of the products from the depot.
Customers must arrange their own suitable transport from the depot.
Depot addresses and pick up times:
Address: U2/522 McCombe Rd
Monday – Friday 8am – 5pm
Saturday 8am – 11am
Address: 5 Trumper Drive
Monday – Friday 6am – 5pm
Sat 6am -9.30am
Address: 18 Kinsella Road
Mon – Fri 12 noon - 2.30pm
Other transport fees
If a customer wants products delivered to destinations other than the above nominated depots, standard transport fees from the IKEA Perth store at Innaloo will apply.
Returns and cancellations
If a customer has problems with an item purchased via our Shop Online service please contact the Shop Online team on 1300 453 352.
It's OK to change your mind and return products provided it is in accordance with the IKEA Returns Policy.
Please note however, if you change your mind, you are responsible for the cost of returning the products to the depot from where you picked up the products. A refund will be issued once the returned products have been received in full by the IKEA Perth store together with the corresponding proof of purchase.
The form of refund will match the method of payment.
Refunds will be made within two days of the full receipt of the products and proof of purchase by the IKEA Perth store.
Any discrepancy with the return will be resolved by a Shop Online co-worker.
If you wish to cancel an online order, please contact Shop Online as soon as possible via phone on 1300 453 352 or email. You will receive a full refund (including, if applicable, delivery fees) as long as the products have not been despatched from our premises.
In a situation where the order has not arrived by the estimated delivery date, please contact Shop Online on 1300 453 352. Customers will be required to provide their order confirmation number and delivery details.
The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in the offer, except for any liability which cannot be excluded by law.
Cebas Pty Ltd may at any time modify, discontinue or suspend the offer without notice to you.
The Promoter is Cebas Pty Ltd. A.B.N. 15 009 156 003, 8C Sunray Drive, Innaloo WA 6018.