IKEA Adelaide - Call & Collect



Would you like to have your IKEA goods picked, paid for and waiting for you to collect?

As an IKEA Adelaide customer, you have the option of paying for your goods over the phone and collecting your order from the store at a time that suits.

For a low cost of 5% of your total order, capped at a maximum of $50, we can do it for you and your goods will be ready the day after payment.

Select from one of these time slots:

Monday, Tuesday & Wednesday
10am – 1pm, 1pm – 4pm or 4pm – 7pm

Thursday & Friday
10am – 1pm, 1pm – 4pm or 4pm – 9pm

Saturday & Sunday
9am – 1pm, 1pm – 5pm

All you need to do is
  • Have your product selection ready
  • Call the IKEA Online sales team on 1300 453 234 (Option 4 & 2)
  • Tell us you want to collect the goods in the store
  • Let us know the time slot that suits you
  • Pay over the phone with Visa or MasterCard
  • We'll email you your receipt
We'll then pick the goods for you and have them ready when you come to the store.

Just park in the loading area in front of the store, go to Merchandise Pick Up in the store’s exit area and show your receipt, your goods will be brought to you. If you need assistance loading your car, we're happy to help.

If for any reason, you can’t make it during the time slot we have set up for you, we will return the goods back to stock. We will refund the value of the goods (excluding picking fee) as a gift card which we will hold for collection in store at a time that suits you.

In the unlikely event a product is oversold and cannot be handed over to you, we will give you a call as soon as we can and discuss options.