Product recalls

IKEA Recalls LATTJO Bat Cape
IKEA recalls LATTJO Bat cape due to risk of strangulation or injuries to the neck
IKEA urges customers who have a LATTJO Bat cape to immediately stop children from playing with it and to bring it back to any IKEA store for a full refund.

Sold in all IKEA markets, except Russia and Indonesia, since November 2015.

Defect:
IKEA is recalling LATTJO Bat cape after reports three children have received marks and scratches on the neck while using LATTJO Bat capes. The cape got stuck and the fastening didn’t detach easily enough from the neck of the children.

Hazard:
Risk of strangulation or injuries to the neck.

What to do:
IKEA is not willing to risk children’s safety and therefore urges all customers that have a LATTJO Bat cape to immediately stop children from playing with it and bring it back to any IKEA store for a full refund. Proof of purchase (receipt) is not required.

Contact Details:
Contact IKEA Customer Services:

IKEA Adelaide: (08) 8154 4532 during store open hours Mon-Fri 10am-9pm, Sat-Sun 9am-5pm.
IKEA Perth: (08) 9201 4532 during store open hours Mon-Fri 9am-9pm, Sat 8am-5pm, Sun 11am-5pm

See www.recalls.gov.au for Australian Product Recall information.

IKEA apologises for any inconvenience this may cause.

IKEA recalls GOTHEM floor and table lamps
IKEA recalls GOTHEM floor and table lamps due to risk of electric shock
Sold at IKEA since October 2015.

GOTHEM floor lamp Article no. 303.030.48
GOTHEM table lamps Article no. 203.030.39 / 903.030.36

Defect
Damaged cables in some lamps have been found which can lead to the metal body of the lamp becoming electrically live.

Hazard
Risk of electric shock.

What to do
Even if the lamp is working, IKEA urges all customers that have a GOTHEM lamp to immediately stop using it and to return it to an IKEA store for a full refund. Proof of purchase (receipt) is not required.
Contact Details
Visit Exchange & Returns Department at your local store or call IKEA Customer Services:

IKEA Adelaide: (08) 8154 4532 during store open hours Mon-Fri 10am-9pm, Sat-Sun 9am-5pm or via email at info@adl.IKEA.com.au
IKEA Perth: (08) 9201 4532 during store open hours Mon-Fri 9am-9pm, Sat 8am-5pm, Sun 11am-5pm or via email at info@per.IKEA.com.au

See www.recalls.gov.au for Australian Product Recall information.

IKEA apologises for any inconvenience this may cause.

IKEA recalls LOCK and HYBY ceiling lamps
IKEA recalls LOCK and HYBY ceiling lamps due to risk of glass shade falling
IKEA urges customers who have a LOCK or HYBY ceiling lamp to immediately contact IKEA for a replacement or full refund of the product.

Defect
IKEA has received customer reports of LOCK and HYBY ceiling lamp glass shades falling.

Hazard
There are potential safety risks if LOCK and HYBY ceiling lamp shade falls.

The LOCK and HYBY ceiling lamps have been sold in all IKEA markets, LOCK since 2002 and HYBY since 2012.

LOCK ceiling lamp. Article No. 00065204.
HYBY ceiling lamp. Article No. 10216373.

What to do
Customers should immediately return uninstalled LOCK or HYBY ceiling lights to their local IKEA store for a full refund. If LOCK or HYBY ceiling lights are already installed, customers should immediately contact IKEA customer service (details below) or complete the registration form below for further information on how to obtain a refund for the product and to make arrangements for an electrician to attend and remove the product.

Customers should not remove the product themselves.

Proof of purchase (receipt) is not required for a full refund.
Contact Details
Visit Exchange & Returns Department at your local store or call IKEA Customer Services:

IKEA Adelaide: (08) 8154 4532 during store open hours Mon-Fri 10am-9pm, Sat-Sun 9am-5pm or via email at info@adl.IKEA.com.au
IKEA Perth: (08) 9201 4532 during store open hours Mon-Fri 9am-9pm, Sat 8am-5pm, Sun 11am-5pm or via email at info@per.IKEA.com.au

See www.recalls.gov.au for Australian Product Recall information.

IKEA apologises for any inconvenience this may cause.


RECALL REGISTRATION FORM

Please complete this form and we will contact you to arrange for an electrician to remove the product.
IKEA recalls LATTJO drum sticks and LATTJO tongue drum due to choking hazard
IKEA recalls LATTJO drum sticks and LATTJO tongue drum due to choking hazard

Sold at IKEA since 1st November 2015.

LATTJO drum sticks 3 pair. Article No. 70310264.
LATTJO tongue drum. Article No. 40310265.

Defect
The rubber ball at the end of the drum sticks can be unscrewed.

Hazard
If the rubber ball is removed by children it could pose a choking hazard.

What to do
Customers who wish to return their LATTJO drum sticks and LATTJO tongue drum can return them to any IKEA store for a full refund. Proof of purchase (receipt) is not required for a full refund.
Contact Details
Visit Exchange & Returns Department at your local store or call IKEA Customer Services:

IKEA Adelaide: (08) 8154 4532 during store open hours Mon-Fri 10am-9pm, Sat-Sun 9am-5pm or via email at info@adl.IKEA.com.au
IKEA Perth: (08) 9201 4532 during store open hours Mon-Fri 9am-9pm, Sat 8am-5pm, Sun 11am-5pm or via email at info@per.IKEA.com.au

IKEA apologises for any inconvenience this may cause.

Product safety recall
IKEA recalls PATRULL KLÄMMA or PATRULL SMIDIG pressure mounted safety gates

Sold at IKEA since 1st August 1995.

Defect
PATRULL KLÄMMA and PATRULL SMIDIG pressure mounted safety gate models are not to be used at the top of a staircase. Friction between the wall and the pressure mounted safety gate has been insufficient to hold the gate in its intended position. In addition, the lower metal bar could constitute a tripping hazard. If the gate is mounted at the top of a staircase this poses a fall hazard and risk of injury.

Hazard
There have been 3 reports identified where children have been injured as a result of falling downwards on stairs. The PATRULL KLÄMMA or PATRULL SMIDIG pressure mounted safety gates are safe to use in a doorway between rooms or at the bottom of a staircase.

What to do
Customers who wish to return their PATRULL KLÄMMA or PATRULL SMIDIG safety gate with date stamp 1510 (YYWW year-week) or prior, are welcome to contact IKEA customer services to return the PATRULL KLÄMMA or PATRULL SMIDIG safety gate for a full refund. Any PATRULL safety gate extension unit may also be returned for a full refund. Proof of purchase is not required to obtain the refund.

Customers who wish to keep their PATRULL KLÄMMA or PATRULL SMIDIG safety gate for use in a doorway between rooms or at the bottom of a staircase can also contact IKEA to receive updated user instructions and updated adhesive warning labels to put on their safety gate.
Contact Details
Visit Exchange & Returns Department at your local store or call IKEA Customer Services:

IKEA Adelaide: (08) 8154 4532 during store open hours Mon-Fri 10am-9pm, Sat-Sun 9am-5pm or via email at info@adl.IKEA.com.au
IKEA Perth: (08) 9201 4532 during store open hours Mon-Fri 9am-9pm, Sat 8am-5pm, Sun 11am-5pm or via email at info@per.IKEA.com.au

IKEA apologises for any inconvenience this may cause.

Product safety recall
IKEA recalls PASTAÄLGAR FULLKORN, elk-shaped wholegrain pasta and PASTAÄLGAR, elk-shaped pasta due to non-declared soy content

Sold in the IKEA Swedish Food Market.

Defect
Product may contain soy which is not declared on the product label.

Hazard
Soy is an allergen and people with allergies to soy may experience an allergic reaction.

What to do
Customers who are allergic to soy or have other concerns should immediately stop use of PASTAÄLGAR FULLKORN and PASTAÄLGAR and return the product with all date stamps to the nearest IKEA store for a full refund of the purchase price.
Contact Details
Visit Exchange & Returns Department at your local store or call IKEA Customer Services:

IKEA Adelaide: (08) 8154 4532 during store open hours Mon-Fri 10am-9pm, Sat-Sun 9am-5pm or via email at info@adl.IKEA.com.au
IKEA Perth: (08) 9201 4532 during store open hours Mon-Fri 9am-9pm, Sat 8am-5pm, Sun 11am-5pm or via email at info@per.IKEA.com.au

IKEA apologises for any inconvenience this may cause.

Product safety recall
IKEA recalls GUNGGUNG children’s swing for risk of serious injury
IKEA urges customers who have a GUNGGUNG children’s swing to immediately remove the swing from children and bring it back to any IKEA store where they will receive a full refund.

IKEA has received reports of incidents showing that the suspension fittings do not live up to our quality requirements posing a risk of serious injury.

GUNGGUNG children’s swing has been sold on all IKEA markets since 1st April 2014 at the earliest.

Proof of purchase (receipt) is not required for a full refund.
Contact Details
Visit Exchange & Returns Department at your local store or call IKEA Customer Services:

IKEA Adelaide: (08) 8154 4532 during store open hours Mon-Fri 10am-9pm, Sat-Sun 9am-5pm or via email at info@adl.IKEA.com.au
IKEA Perth: (08) 9201 4532 during store open hours Mon-Fri 9am-9pm, Sat 8am-5pm, Sun 11am-5pm or via email at info@per.IKEA.com.au

IKEA apologises for any inconvenience this may cause.

Product safety recall
IKEA recalls children’s bed canopies because of strangulation risk

Canopy recall

IKEA kindly asks customers who have purchased a bed canopy, intended to be draped around children’s cots/beds, to stop using it with infants and small children and bring it back to any IKEA store for a full refund. The affected bed canopies are: LEGENDARISK, MINNEN bed canopy set, BARNSLIG BOLL, MINNEN Brodyr, HIMMEL, FABLER, TISSLA and KLÄMMIG.

IKEA has identified a potential strangulation hazard associated with these products. No permanent injury has been reported, but IKEA has received reports of the net being pulled into cots/beds and then becoming entangled around infants’ necks.

The bed canopies have been sold on all IKEA markets, since 1996.
Contact Details
Visit Exchange & Returns Department at your local store or call IKEA Customer Services:

IKEA Adelaide: (08) 8154 4532 during store open hours Mon-Fri 10am-9pm, Sat-Sun 9am-5pm or via email at info@adl.IKEA.com.au
IKEA Perth: (08) 9201 4532 during store open hours Mon-Fri 9am-9pm, Sat 8am-5pm, Sun 11am-5pm or via email at info@per.IKEA.com.au

IKEA apologises for any inconvenience this may cause.