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IKEA Southampton | Store Info

Store Information

Opening Times

Store Opening Hours:

Mon - Fri: 10:00* - 21:00
Sat: 9:00 - 21:00
Sun: 11:00* - 17:00

*Showroom browsing hours:
Mon - Fri: 9:30 - 10:00, Sun: 10:00 - 11:00

Customer Returns Opening Hours:

Mon - Fri: 09:30 - 21:00
Sat: 9:00 - 21:00
Sun: 10:00 - 17:00

Restaurant Opening Hours:

Mon - Fri: 9:30 - 20:30
Sat: 9:00 - 20:30
Sun: 10:00 - 16:30

Bistro Opening Hours:

Mon - Fri: 10:00 - 21:00
Sat: 9:00 - 21:00
Sun: 11:00 - 17:00

SMÅLAND Opening Hours:

Mon - Fri: 10:00 - 17:45
Sat: 9:00 - 17:45
Sun: 11:00 - 16:45
Last admission is 30 minutes before close.

We are closed on Easter Sunday, Christmas Eve & Christmas Day.

Christmas Opening Hours

Wed 23rd December: 10:00* - 21:00
Thu 24th December, Christmas Eve: Closed
Fri 25th December, Christmas Day: Closed
Sat 26th December, Boxing Day: 10:00* - 18:00
Sun 27th December: 11:00* - 17:00
Mon 28th December, Bank Holiday: 10:00* - 21:00
Tue 29th December: 10:00* - 21:00
Wed 30th December: 10:00* - 21:00
Thu 31st December, New Years Eve: 10:00* - 18:00
Fri 1st January, New Years Day: 10:00* - 18:00
Sat 2nd January: 09:00 - 21:00

* Showroom browsing hours:
Mon – Fri: 09:30 - 10:00, Sun: 10:00 - 11:00

Contact Us

IKEA Southampton
West Quay Road
SO15 1GY
0203 645 0000*
*Standard national rate tarrif applies
(often free if national rate numbers are part of your phone provider package).

To apply for Community Support please click here and follow the application guidelines.

To book an Eco tour please contact Community Support Team.

How to get here

Two minute walk. Three floors of inspiration.
WestQuay to IKEA bridge link open.

Our new carpark link from IKEA to WestQuay - Coming November 2015

Getting to IKEA Southampton is now even easier. Together with WestQuay we have created an access road from the IKEA car park to the WestQuay Multi-storey. This now means we have over 2,500 parking spaces. In addition we have also built a footbridge, with stairs and lift. This joins WestQuay at Level 7 of the Multi-storey, to IKEA at Level 1 of the IKEA car park, meaning you can walk between the two, in 2 minutes all under cover!

  • Travelling by ... CAR
  • BUS
  • BIKE
IKEA Southampton is located in the centre of the city, close to WestQuay Shopping Centre.
If you are using a GPS or route finder system to get to IKEA Southampton, enter 'SO15 1GY' as the destination. This will direct you to West Quay Road from which our car park can be accessed.

From the East or West:
- Approach Southampton on the M27.
- At junction 3 join the M271 signposted Southampton.
- At the roundabout take the first exit left, signposted WestQuay and the Waterfront.
- Stay in the right hand lane and follow signs for WestQuay.
- Once you reach West Quay Road, you won't fail to miss our big blue box.
- The entrance to the car park will be on your left just past Leisure World.
From the North:
- Follow the signs on the M3 for WestQuay.
    Car Park Fees
There is a 2,900 space car park which opens 30 minutes before store opening.
As you enter the car park there is a loading bay to the left. To the right is our main car park and access road to WestQuay Multi-storey. Level 0 is dedicated to vans and higher vehicles. Levels 1- 4 and WestQuay Multi-storey are dedicated to cars with a number of spaces assigned to those with children or a disability. These can be found closest to the store.
IKEA Customers who spend £20 or more in store receive 3 hours FREE parking. Tickets will be validated at the checkouts.
There is a footbridge connecting WestQuay Multi-storey at level 7 to level 1 of the IKEA carpark.
Our entrance is on Level 4 and can be accessed by our stairs, escalators or lifts.

Upto 2 hours
Upto 3 hours
Upto 4 hours
Upto 5 hours
Upto 6 hours
Upto 7 hours
Over 7 hours
Entry after 5pm
Lost tickets

IKEA Southampton is a 10 minute walk from Southampton Central Train Station. Leaving the station via platform 4, cross the road (Western Esplanade) at the pedestrian crossing. Follow the foot path past Toys'R'Us, through the car park and over another pedestrian crossing into WestQuay Retail Park. Continue on the footpath with WestQuay Shopping Centre on your left and the Retail Park on your right. Just after Decathlon turn right and follow the Hammerson link towards IKEA.
Our entrance is on Level 4 and can be accessed by our stairs, escalators or lifts.
IKEA Southampton is a 5 minute walk from the bus stops situated outside the entrance to WestQuay on Portland Terrace/Castle Way. From the bus stops take the foot path past WestQuay Shopping Centre towards the Premier Inn. Cross over Harbour Parade at the pedestrian crossing and continue on the path towards WestQuay Retail Park. Just before Decathlon turn left and follow the Hammerson link towards IKEA.
Our entrance is on Level 4 and can be accessed by our stairs, escalators or lifts.
IKEA Southampton is just a 10 minute walk from Red Funnel's Southampton Red Jet Hi-Speed terminal (T2) and the Passenger Vehicle Ferry terminal (T1). If you turn left after leaving the ferry terminal you will see IKEA in the distance, passing the Grand Harbour Hotel and Carnival buliding on your right.
It takes just a few minutes if you are travelling by car. We have a 900 space car park which can be accessed via West Quay Road, on the right just after the Carnival building.
Our entrance is on Level 4 and can be accessed by our stairs, escalators or lifts.
Southampton has an abundance of cycle paths throughout the city, making it easy to access IKEA Southampton by bike.
We have 20 bike rails to secure your bike to, which can be found on Level 0 opposite the escalator.
Our entrance is on Level 4 and can be accessed by our stairs, escalators or lifts.

Our Services, for you

Delivery service
Delivery service We can deliver to your home or business

See prices and information
Picking with delivery
Picking with delivery For just £10 on top of the delivery charge we pick and deliver your furniture products See delivery prices and information
Assembly service
Assembly service We can build your furniture for you

See more information
Installation We can build and install your kitchen or bathroom for you

See more information
Finance service
Finance service We can provide you with flexible payment options

See more information
Van hire
Van hire We've partnered with Hertz. IKEA FAMILY members get a special price!
See more information
Roof rack
Roof rack Get a discounted price for a roof rack from our partner

See more information
Take goods home today
Take goods home today We offer products that help you to take your goods home today

See more information

For your business too.
Smart ways for clever companies.

Time and finances are precious – whether you're in retail, hospitality or an office. So we make sure that well-designed business furniture is never an extravagance. See just how easy it can be to furnish your premises in a stylish yet thoroughly practical way.

Find out more >
For your business too.

Planning a new kitchen?
Here are 4 ways we can help you:

1. 3D kitchen planner

Become your own interior designer with the help of the IKEA planning tools.
This easy-to-use tool makes planning more like playing. You can try different layouts, cabinets, and more to see what they'll look like in your new kitchen.

Start planning now

2. Assisted planning in store

Those who want to do some of the work or have already completed a plan, can drop into store without an appointment. One of our kitchen designers will give you a tutorial on how to get started or go over your plans.

3. One to one planning in store

We can plan your kitchen with you helping you get the best of your kitchen.
To make a request, we recommend you use the online booking tool below and we will get back to you within 48 hours.

4. Home planning appointment

Lastly, we can help you plan your kitchen in the comfort of your home.
During the appointment we will take an accurate measurement of the kitchen area and discuss with you how to optimise the space, so we can plan the perfect kitchen to suit your everyday needs.

Private appointments are available for £50 fee.
To make a request, we recommend you use the online booking tool below and we will get back to you within 48 hours.

Terms and conditions apply.

So... What happens next?

1. Before the appointment.
We will give you a phone call within 48 hours to confirm the date and times of the appointment. During the call we will ask a few questions to determine the type of kitchen you're looking for.

2. During the appointment.
You will meet your personal kitchen designer, who will create a plan and quotation and give you a kitchen pack.

3. After the appointment.
We will give you some time to go over the plan and ensure it meets your needs. We will give you a quick call within 7 days to make sure everything is ok.

Good to know

How to shop

We have prepared the IKEA store for you to shop on your own. Together we keep IKEA prices low.

1 You choose... then see where to pick up or contact staff

2 You write down your choice

3 You pick things up yourself

4 You take your products home yourself

5 You assemble

6 It's ok to change your mind
How to shop
Returns Policy

It's important to us that you're happy with your IKEA purchase. If you're not totally satisfied you can return it within 365 days*. We will give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new and unused condition and, if possible, the packaging.
Get connected!

Fancy surfing as you shop? No problem. Our new wi-fi is available all over the store. Start your shopping list at home on our website. Then just carry on in-store.

To connect for the first time:
1. Switch on the Wi-Fi on your device and select 'IKEA Wi-Fi'
2. Register with your IKEA FAMILY number or email address.
3. Accept the terms and conditions, and start browsing!

To re-connect the next time you visit:
1. Switch on the Wi-Fi and your device should recognise the 'IKEA Wi-Fi' and connect automatically.
2. Open your browser to accept the terms and conditions and you are back online!

Free Wi-fi
We've prepared for you and your family

SMÅLAND is IKEA Southampton's supervised play area for children aged between 3 to 8 years. Children are welcomed into our magical adventure forest where they can stay for 1 hour absolutely free. Kids can dive into a multicoloured sea ball pit, take part in arts and crafts activities or simply relax under a giant leaf and watch some cartoons.

For your shopping:
Family parking spaces, closest to store
Children's shopping trolleys
Toilets with baby changing facilities
Play towers for the kids

In the restaurant:
Special kids menu in the restaurant More info
Microwave oven & bottle warmer stations
Free bibs, highchairs and multi-coloured cutlery
Play area

Family friendly
Ways to pay

We accept payments by cash and all major debit and credit cards, as well as our IKEA Gift card and Home card.
Please note, we no longer accept cheques as a method of payment.

Ways to pay