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IKEA Leeds | Store info. and services

Contact details and opening times.

Store information

Customer relations contact centre no: 020 3645 0000*
*Standard national rate tariff applies

Frequently Asked Questions might save you a call, read them here

Address: IKEA Leeds Holden Ing Way,
Birstall, Batley, West Yorkshire, WF17 9AE
Get directions

Store opening hours:

  • Monday - Friday: 10am - 9pm
  • Saturday: 9am - Now open until 9pm
  • Sunday: 11am - 5pm
  • Bank holiday: 10am - 9pm

  • Showroom browsing hours:

  • Monday - Friday: from 9:30am
  • Sunday*: from 10am

  • * Due to Sunday trading laws, our co-workers are unable to offer any assistance until 11am. Our checkouts will open at 11am.

    Returns opening hours:

  • Monday - Friday: 10am - 9pm
  • Saturday: 9am - 8pm
  • Sunday: 10am - 5pm
  • Bank holiday: 10am - 9pm

  • Restaurant opening hours:

  • Monday - Friday: 9:30am - 8:30pm
  • Saturday: 9am - 8:30pm
  • Sunday: 10am - 4:30pm

  • See our restaurant menu

    George's Cosmic Crèche opening hours:

  • Monday - Friday: 10am - 5:30pm
  • Saturday: 9am - 6:30pm
  • Sunday: 11am - 4:30pm

  • Kids from 3 to 10 years old can spend up to one hour in our supervised crèche for free. And up to 2 hours between the hours of 10am - 3pm, Monday to Friday excluding bank and school holidays.

    How to find us.

    Getting here

    Car: Take junction 27 off the M62 and follow the signs for Huddersfield along the A62 at the second round about take
    the third exit on to the retail park. Then the first exit at
    the fourth round about. For SAT NAV users enter WF17 9AE.

    Getting here by public transport

    Bus: Arriva has one service that travel to the retail park. The 229 operates between Huddersfield and Leeds bus station.

    Train: Our nearest train stations are Batley and Morley. Taxis are available from both train stations; Batley train station also has a bus service from the town centre.

    ARRIVA Bus routes
    West Yorkshire Metro Train routes

    We‘ve prepared for you and your family

    For your shopping:

  • Free family parking

  • Outdoor play area and play towers for the kids
  • New mini basket trolleys and shopping tools for kids

  • Toilets with baby changing facilities

  • Free crèche service with new reward for IKEA FAMILY members

  • In the restaurant:
  • Special kids menu in the restaurant
  • Microwave oven & bottle warmer stations

  • Free bibs, highchairs and multi-coloured cutlery
  • Play area

  • Prepare for your visit.
    Get connected

    Fancy surfing as you shop? No problem. Our new Wi-Fi is available all over the store. Start your shopping list at home on our website. Then just carry on in-store.

    To connect for the first time:

    1. Switch on the Wi-Fi on your device
      and select 'IKEA Wi-Fi'
    2. Register with your IKEA FAMILY card.
    3. Accept the terms and conditions, and start browsing!
    To re-connect the next time you visit:
    1. Switch on the Wi-Fi and your device should recognize the 'IKEA Wi-Fi' and connect automatically.
    2. Open your browser to accept the terms and conditions and you are back online!

    Catalogues and brochures
    Get inspired! Have an inspirational browse in our catalogue and brochures. Find out more
    Buying guides
    Learn more about our products Our buying guides have all the details on our largest home furnishing series. Find out more
    Online planning tools
    Be your own designer Download our free online 3D planning tools to be your own designer. Find out more
    Product availability
    Product availability Check to see if the products you want are in stock use our Stock check service. Stock check
    Free parking
    Free parking We have over 788 free parking spaces. Near the entrance, we have 54 spaces for families and disabled customers.
    Free car charging
    Free car charging Recharge your electrical vehicle for free. Charging points are in the underground car park by the lifts.
    Accessibility We are wheelchair accessible, have designated parking, trolleys, toilets, free wheelchair hire and a hearing loop system.
    Multi-faith room
    Multi-faith room We now provide a room at the store entrance for prayer time or a quite space for you to escape to.
    Quality guarantees
    Quality guarantees Would you like to know more on our 25, 15, 10 and 5 year guarantees? Find out more
    Express checkouts
    Express checkouts If you’re only buying 15 items or less, why not try our express check-outs.
    Payment options
    Payment options We accept cash, all major debit and credit cards (up to £20 contactless), IKEA Gift Card and IKEA Home Card.
    The perfect gift
    The perfect gift Gift cards are available in our checkouts up to a value of £250. Find out more
    365 days to change our mind*
    It's important to us that you're happy with your IKEA purchase. If you're not totally satisfied you can return it within 365 days*. We will give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new and unused condition and, if possible, the packaging. You can return any product, even if you assembled it, as long as it's in re-saleable condition. Unless faulty, we may refuse the return or offer an exchange or gift card only if the returns criteria are not fully met.

    Need a little extra help?
    Kitchen planning
    Kitchen planning We can arrange for one of our approved planning representatives to come to you. Find out more
    We finance for you
    We finance for you We can provide you with flexible payment options. Find out more
    We delivery to you
    We delivery to you We can arrange home delivery for you same day or next day in-store subject to availability. Find out more (PDF)
    We pick and deliver for you
    We pick and deliver for you If you want us to pick your furniture and have it delivered to you. Find out more (PDF)
    Rent a van service
    Rent a van service We’ve partnered with Hertz to offer you van rental service. IKEA FAMILY members get a special price. Find out more
    We collect old furniture
    We collect old furniture We can re-home or recycle your bed, mattress, sofa or appliance for you from just £7. Find out more
    We install for you
    We install for you Our accredited partner can install your new kitchen or bathroom for you. Find out more
    We assemble for you
    We assemble for you We can arrange for your furniture to be assembled. Find out more

    Planning a new kitchen?

    Here are 4 ways we can help you:

    1. 3D kitchen planner at home
    Become your own interior designer with the help of the IKEA planning tools.

    This easy-to-use tool makes planning more like playing. You can try different layouts, cabinets, and more to see what they'll look like in your new kitchen.
    3D kitchen planner
    2. 3D kitchen planner in store
    Come in store and become your own interior designer with the help of the IKEA planning tools in store.

    You can look at our in store room sets for inspiration and see the products in real life as you plan.

    Have a question whilst you are planning our kitchen specialists’ are available to answer any questions you may have subject to availability.

    3D kitchen planner in store
    3. One to one planning in store
    We can plan your kitchen with you. Book a session with one of our dedicated kitchen specialist who will help you get the best of your kitchen.

    Email us at to arrange a free in store appointment. We'll reply to your email within 2 working days.

    One to one planning in store
    4. Home planning appointment
    Lastly, we can help you plan your kitchen in the comfort of your home.

    During the appointment we will take an accurate measurement of the kitchen area and discuss with you how to optimise the space, so we can plan the perfect kitchen to suit your everyday needs.

    Private appointments are available for £50 fee.

    Email us your contact details at and we'll get back to you within 2 working days.

    We help you to take it home yourself.

    If you need some help getting your purchases home, we have teamed up with Hertz 24/7 to offer you a convenient van rental service.

    IKEA FAMILY price: £10/hour + fuel charge
    (Minimum rental time is two hours for IKEA FAMILY rate)
    Regular price: £13/hour + fuel charge

    Ways to book

    0207 365 4199

    Once booked, please go to our delivery desk after the checkouts for your Hertz 24/7 key fob and your member pack.