Product Recycling Fund
The price of this item includes a contribution to a Product recycling fund to ensure that waste electrical and electronic equipment is collected and recycled in a responsible manner.

IKEA Gateshead | Opening hours & How to find us

Store information

Store opening hours:

Monday-Friday: 10am - 9pm
Saturday: 10am - 8pm / browsing from 9:30am
Sunday: 11am - 5pm / browsing from 10:30am

We are closed Easter Sunday, Christmas Eve
and Christmas Day.

Restaurant opening hours:

Monday-Friday: 9:30am - 8:30pm
Saturday: 9:30am - 7:30pm
Sunday: 10am - 4:30pm
Come have breakfast with us until 11am before you go shopping.

Bank Holiday opening hours:

We are open 10am - 7pm on Bank Holidays.

Småland opening hours:

Monday - Friday: 10:30am - 5:15pm
Saturday: 10am - 5:45pm
Sunday: 11am - 4:45pm

We provide 1 hour* play sessions in Småland, which is open to children aged
3-10 years.

You'll find Småland at the store entrance.

*Customers with a pre-booked planning appointment can get 2 hours with a voucher from the kitchen department. Kitchen planning appointments can be pre booked on our website.

Contact information

Store address:

IKEA Gateshead
Metro Park West
Tyne & Wear
NE11 9XS

Customer relations contact centre number:

020 3645 0000*
*Standard national rate tariff applies (often free if national rate numbers are part of your phone provider package).

Directions to IKEA Gateshead

IKEA Gateshead is located next to to intu Metrocentre. We are three miles south west of Newcastle upon Tyne on the A1 west of Gateshead. Getting here is easy, whether you travel by bus, car, train, metro, bicycle or on foot.

Our services, for you.

Assisted shopping
Assisted shopping Need help to shop? Call to let us know when you will be here. We can arrange for a co-worker to help you: 020 3645 0000.
We deliver for you
We deliver for you Pay for your goods at the checkouts then arrange and pay for delivery at the desk at the store exit. More information >
Pick and deliver
Pick and deliver Add £10 to your standard delivery cost, for a combined in-store picking & delivery service. More information >
Rent-a-van We’ve partnered with Hertz.
IKEA FAMILY members get a special price!
More information >
We collect old furniture
We collect old furniture We collect your old appliance or furniture for a non-profit fee when we deliver your new ones. More information >
We assemble it for you
We assemble it for you Let our independent assembly partner take care of assembling your furniture for you. More information >
We finance it for you
We finance it for you We offer a range of finance options to help you make your dream a reality. More information >
Our services, for you.
Our services, for you. We offer a range of services to help you. See more of our services >

Planning a new kitchen?

Here are three ways we can help you:

1. Plan it yourself
Become your own interior designer with the help of the IKEA planning tools.

This easy-to-use tool makes planning more like playing. You can try different layouts, cabinets, and more to see what they'll look like in your new kitchen.
Plan it yourself
2. One to one planning in store
We can plan your kitchen with you. Book a session with one of our dedicated kitchen specialist who will help you get the best of your kitchen.

If you need to speak to one of our co-workers, you can call us on 01914932021 extension 6402.

Check availability and book your slot online HERE.

One to one planning in store
3. Home planning appointment
Lastly, we can help you plan your kitchen in the comfort of your home.

During the appointment we will take an accurate measurement of the kitchen area and discuss with you how to optimise the space, so we can plan the perfect kitchen to suit your everyday needs.

Private appointments are available for £50 fee.

Email us your contact details at and we'll get back to you within 2 working days.

Home planning appointment
2016 kitchen brochure
2016 kitchen brochure Browse the kitchen brochure, packed with room inspiration and specific product information. See the brochure >
We install for you
We install for you Our accredited partner can install your new kitchen or bathroom for you. More information >
FAKTUM kitchen
FAKTUM kitchen Have a query about our previous kitchen system, FAKTUM? More information >
How to shop in IKEA
The IKEA Concept starts with the idea of providing a range of home furnishing products that are affordable to the many people, not just the few. But how do we keep prices low?

First we do our part. We choose manufacturers who can deliver good quality at a low price, and we buy in bulk. Then we save on transport and storage by packing things flat.

Next you do your part. By picking up the furniture, bringing it home and assembling it yourself. This is how together we save money.

Read more below on how to shop in IKEA.

How to shop in IKEA
You choose
How to shop at IKEA Touch and feel our products in the Showroom. Look at the price tag. It tells you everything about the product.
Look at the tag
How to shop at IKEA It tells you where to pick up products in the Self-Serve warehouse or Market Hall, or advises to contact a co-worker.
Write it down...
How to shop at IKEA Use the shopping lists and pencils to write down your choice of products and their location in store.
... or use your smartphone
How to shop at IKEA Use our free wifi and surf the mobile version of our website that tells you the location of products.
You pick things up yourself
How to shop at IKEA Most IKEA products are flat-packed. So they’re easy for you to take away.
Getting your purchases home
How to shop at IKEA You take your products home yourself. Or have home delivery for a small charge... More information >
You assemble your products yourself
How to shop at IKEA Or you can arrange for home assembly for a small charge... More information >
Not 100% satisfied?
How to shop at IKEA Return any unused item with a receipt and packaging within 365 days for a refund. More information >
Get connected!
Fancy surfing as you shop? No problem. Our wi-fi is available throughout the store. Start your shopping list at home on our website. Then just carry on in-store.

To connect for the first time:
1. Switch on the Wi-Fi on your device and select 'IKEA Wi-Fi'.
2. Register with your IKEA FAMILY card or email address.
3. Accept the terms and conditions, and start browsing!

To re-connect the next time you visit:
1. Switch on the Wi-Fi and your device should recognize the 'IKEA Wi-Fi' and connect automatically.
2. Open your browser to accept the terms and conditions and you are back online!

Free Wi-fi
We‘ve prepared for you and your family

For your shopping:

  • Free family parking

  • Outdoor play area

  • Toilets with baby changing facilities

  • Play towers

  • SMALAND free crèche service
  • In the restaurant:

  • Special kid's menu in the restaurant

  • Microwave oven & bottle warmer stations

  • Free bibs, highchairs and multi-coloured cutlery

  • Play area.

  • What we do for children >

    Family friendly
    Quieter shopping times
    Quieter shopping times Monday to Friday 10am-12pm & 4pm-8pm.
    Free parking
    Free parking Parking is free at IKEA Gateshead and there's no maximum stay limit.
    Free car charging
    Free car charging Recharge your electrical vehicle. Charging points are near to the store entrance.
    Accessibility We are wheelchair accessible, have designated parking, trolleys, toilets, free wheelchair hire and a hearing loop system.
    Roof racks
    Roof racks You can buy a roof rack at a preferential rate from HandiRack. More information >
    Shopping tools
    Shopping tools See what's available to help you take your products home More information >
    Everyday quality guarantees
    Everyday quality guarantees Find out about our guarantees. More information >
    It's OK to change your mind
    It's OK to change your mind If you're not totally satisfied with your purchase, you can return it within 365 days*. More information >
    Free product insurance
    Free product insurance Just swipe your IKEA FAMILY card at the check-outs. Terms & conditions >
    Tax free shopping & VAT receipts
    Tax free shopping & VAT receipts For tax free shopping ask at Returns, at the store exit.
    For VAT receipts ask at the Checkouts.
    Assembly instructions
    Assembly instructions Find the relevant product page using the search option at the top of this page and open the product information tab.
    Recycling facilities
    Recycling facilities You can return recyclable waste, such as electronics, batteries & light bulbs at the store exit.
    Payment options
    Payment options Cash, all major debit and credit cards (up to £20 contactless), IKEA Gift Card & IKEA Home Card.
    2016 IKEA Catalogue
    2016 IKEA Catalogue The IKEA catalogue and app are available online. See online catalogue and app >
    The perfect gift
    The perfect gift Gift cards are available in our checkouts. You choose the amount, up to a value of £250. More information >
    IKEA FAMILY IKEA FAMILY members save more with exclusive offers. Why not join now? Join and get more >
    Food at IKEA
    The IKEA restaurant We have a 400 seat restaurant, a bistro and Swedish Food Market. More about our food >
    For your business too.
    IKEA Business More information >
    Missing a screw?
    Spares Lost any screws, bolts or allen keys? Come and see us in Bargain Corner near the checkouts.
    People & Planet
    People & Planet From how to live a Sustainable Life at Home to energy & resources to people and communities. More information >