Product Recycling Fund
The price of this item includes a contribution to a Product recycling fund to ensure that waste electrical and electronic equipment is collected and recycled in a responsible manner.

IKEA Croydon | Opening times


Opening hours

Monday - Friday 10:00 - 22:00
Saturday 9:00 - 22:00
Sunday 11:00 - 17:00

Showroom browsing hours:
Monday - Friday from 9:00
Sunday from 10:00

Shop online Inspiration strikes anytime, anywhere. Read about shopping online here.

Customer Relations Contact Centre: 020 3645 0000.

SMÅLAND Créche
Monday - Friday 10:00 - 19:00
Saturday 9:00 - 19:00
Sunday 11:00 - 15:30
Bank Holidays: 10:00 - 19:00
All closing times are the start of the last session. Kids from 3 to 10 years old can spend one hour* in our supervised crèche for free. *45 mins during school holidays, bank holidays and weekends.

Restaurant
Monday - Friday 9:30 - 21:30
Saturday 9:00 - 21:30
Sunday 10:30 - 16:30
Bank holiday 9:30 - 20:00
What is on the menu?


Directions to IKEA Croydon

Address: IKEA Croydon Valley Park, off Purley Way Croydon CR0 4UZ.

By public transport

From East Croydon Rail Station: take the Croydon Tramlink route 3 towards Wimbledon - Alight at Ampere Way.

From West Croydon Rail Station: take the bus route 455 from West Croydon Bus Station stop B3 towards Wallington Station - Alight at Franklin Way/Valley Park.

From Wimbledon Rail Station: take the Croydon Tramlink route 3 towards New Addington - Alight at Ampere Way.

From Sutton Rail Station: take the train towards London Victoria Rail Station and alight at Mitcham Junction. Proceed to take the Croydon Tramlink route 3 towards New Addington and alight at Ampere Way.

From Kingston/ Worcester Park Rail Stations: take the train towards London Waterloo and alight at Wimbledon. Take the Croydon Tramlink route 3 towards New Addington and alight at Amprere Way.

See the Tramlink map here.

By car
The post code to enter on your SAT NAV device is CR0 4UZ.


Our services, for you

We deliver to you
We can arrange deliveries from £25, same day or next day. Download PDF with more info
We pick and deliver for you
Don’t fancy picking furniture yourself? We can add this to your delivery service for £10.
We collect old furniture
We collect your old appliance or furniture for a non-profit fee when we deliver your new ones. More info
We finance for you
We offer a range of finance options to help you make your dream a reality. More info
We plan your kitchen with you
If you're buying a kitchen we are now offering 1-to-1 planning sessions. Email us for more info
We install for you
Our accredited partner can install your new kitchen or bathroom for you. More info
We assemble for you
We can arrange assembly for your new furniture. More info


Planning a new kitchen?

Here are 4 ways we can help you:

1. 3D kitchen planner
Become your own interior designer with the help of the IKEA planning tools.
This easy-to-use tool makes planning more like playing. You can try different layouts, cabinets, and more to see what they'll look like in your new kitchen.
2. Assisted planning in store
Come in store and one of our kitchen specialists will get you started by giving you a tutorial on our 3D kitchen planning tool.

This service depends on our kitchen specialists’ availability.


3. One to one planning in store
We can plan your kitchen with you. Book a session with one of our dedicated kitchen specialist who will help you get the best of your kitchen.

Check availability and book your slot online HERE.


4. Home planning appointment
If you think that planning your dream kitchen is scary stuff, our new personal kitchen planning service means that we can whisk over a specialist to do it all for you, from your initial ideas to the final plans, all in the comfort of your own home.

Terms and conditions apply. A £50 fee will be required.

p>Email us your contact details at ekscroydon@ikea.com.


How to shop in IKEA

The IKEA Concept starts with the idea of providing a range of home furnishing products that are affordable to the many people, not just the few. But how do we keep prices low?

First we do our part. We choose manufacturers who can deliver good quality at a low price, and we buy in bulk. Then we save on transport and storage by packing things flat.

Next you do your part. By picking up the furniture, bringing it home and assembling it yourself. This is how together we save money.

Read more below on how to shop in IKEA.


Find your way
Use our handy map to help navigate your way around the IKEA Croydon store Download store map
Choose
Touch and feel our products in the Showroom. The tag says everything about materials and benefits.
Look at the tag
Tells you where to pick up the product or advises to contact a co-worker.
Write it down...
Use the shopping lists and pencils to write down your item name and location.
... or use your phone
Use our free wifi and surf the mobile version of our website that tells you products aisle and location.
Pick up items
IKEA products are flat-packed, so they’re easy to be taken away.
Take it home today
Again, flat packs are easy to put in your car. Or if you prefer we can deliver to you at a small fee.
Assemble yourself
Instructions are also available online, if you prefer we can arrange assembly service for a small fee. More info
It's ok to change your mind
Not totally satisfied? Return any unused item within 365 days, together with proof of purchase, for a full refund. More info
Enjoy free Wi-Fi in your IKEA store
Get connected!

Fancy surfing as you shop? No problem. Our new wi-fi is available all over the store. Start your shopping list at home on our website. Then just carry on in-store.

To connect for the first time:

  1. Switch on the Wi-Fi on your device
    and select 'IKEA Wi-Fi'
  2. Register with your IKEA FAMILY card or email address.
  3. Accept the terms and conditions, and start browsing!
To re-connect the next time you visit:
  1. Switch on the Wi-Fi and your device should recognize the 'IKEA Wi-Fi' and connect automatically.
  2. Open your browser to accept the terms and conditions and you are back online!

What is blue but is
actually green?
That's our FRAKTA bag. Its life does not end once it has helped you take home all your new products.

What about using it for your laundry or to sort your waste? It is easy to keep clean – just rinse and dry, and it does not take up much space as you can fold it flat.

Last but not least, bring it with you next time you come to IKEA, so you won't have to buy a new one.

We‘ve prepared for you and your family

For your shopping:

  • Free family parking

  • Outdoor unsupervised play area

  • Toilets with baby changing facilities

  • Play area in the CHILDREN'S department

  • SMALAND free Crèche service
  • In the restaurant:

  • Special kids menu in the restaurant More info

  • Microwave oven & bottle warmer stations

  • Free bibs, highchairs and multi-coloured cutlery
  • TV area.

  • Free Parking
    We have over 1500 free parking spaces, covered & open air. Near the entrance, spaces are reserved for families & disabled.
    Car wash
    Services starting from £4.50
    Free car charging point
    Free charging point for electric cars.

    More info in store.

    Disability Facilities
    We are wheelchair accessible with lifts. We have toilet facilities, disabled parking and manual wheelchairs to borrow.
    Family friendly
    We are prepared for you and your family with out family friendly facilities throughout the store.
    Interest-Free Credit
    Apply between Monday-Saturday 9am-8:30pm;
    Sunday 11am-5pm
    More info
    Payment options
    Cash, all major debit and credit cards (up to £20 contactless), IKEA Gift Card & IKEA Home Card.
    Express Checkouts
    If you’re only buying what can fit into a yellow bag, why not try our express check-outs.
    Quality guarantees
    Would you like to know more on our 25, 15, 10 and 5 year guarantees? More info
    Return policy
    It's ok to change our mind. Read more on our no-nonsense returns policy. More info
    FREE insurance
    Swipe your IKEA FAMILY card to insure your purchases against accidental damage. Read terms and conditions
    The perfect gift
    Gift cards are available at our checkouts up to a value of £250. More info
    Product availability
    Check if the products are in stock, by using our online 'Stock check' service. Stock check
    Online Planning tools
    Download our free online 3D planning tools to become your own designer. More info
    Buying guides
    Our buying guides have all the details on our largest home furnishing series. PDFs to download
    Catalogues & Brochures
    The IKEA catalogue and the App are available online. Online catalogue and Apps
    Shopping tools
    Here's a hand to help you take your products home. More info
    We collect old furniture
    We collect your old appliance or furniture for a non-profit fee when we deliver your new ones.
    We love your waste
    You can return recyclable waste, such as electronics, batteries and light bulbs.

    1. How do I return my product?
    2. What is the best time to come to return an item?
    3. Do I need to provide my receipt?
    4. I want to return a product but don't have the card that I paid with, what can I do?
    5. I have lost the assembly instructions, where can I find a copy?
    6. I need a replacement fitting (nut/bolt/screw/etc), do you have them and how much do they cost?
    7. How do I make a claim using my IKEA FAMILY card insurance?
    8. Where do I go to ask someone about lost property?

    1. How do I return my product?
    If you have changed your mind - you have 365 days from the date of purchase to bring your product, along with your receipt, to the Returns department. This department is located next to the store exit.

    If the product is faulty - IKEA products are covered by a standard 1 year warranty for any manufacturing fault (do you want to learn more on our guarantees? Click here). Just bring your product and receipt in to the Returns department.


    2. What is the best time to come to return an item?
    As we are a large store with a high volume of customers, it is impossible for us to predict quiet times. Weekends and Monday mornings are usually our busiest times; however we do operate a first-come-first-served ticketing system which enables us to deal with customers’ returns in the fairest way.


    3. Do I need to provide my receipt?
    If you don't have your original receipt then a bank statement can also be taken as your proof of purchase and we might still be able to give you a voucher as refund.


    4. I want to return a product but don't have the card that I paid with, what can I do?
    It is worth coming in store and checking at the Returns department if the refund can be issued. It will most likely be given on an IKEA refund voucher.


    5. I have lost the assembly instructions, where can I find a copy?
    Search your product (type the name or article number and click on “search”) on our website as shown below.




    Once you are on your product webpage, you can open and save the instructions (these are in PDF format).



    6. I need a replacement fitting (nut/bolt/screw/etc), do you have them and how much do they cost?
    The spare parts that we can provide to you are the ones that have a number/code next to them in the instructions (click here for an example). We aim to have as many fittings in store for our products as we can. If you have a receipt and/or a reasonable request, then generally, there is no charge for spare parts.
    It is always worth going in to the Returns department with the number/code of the part you are missing, as even if we don't have the part that you require, it may be possible that we can order it for you.


    7. How do I make a claim using my IKEA FAMILY card insurance?
    Being a member of the IKEA FAMILY entitles you to a further guarantee. As long as you have swiped your IKEA FAMILY card when you made your purchase, the product is insured against accidental damage on the journey home from the store and also whilst you are assembling the product. If the product does get damaged, simply return the product along with the receipt and show your IKEA FAMILY card to the Returns department to receive your refund. (Do you want to know more about IKEA FAMILY? Click here ).


    8. Where do I go to ask someone about lost property?
    For any enquiries relating to lost property, please speak to a member of staff in the Returns department.