METOD-FAKTUM



Are you launching a new kitchen range?

IKEA has launched a new and versatile kitchen range called METOD, meeting the needs and dreams of a modern life of the many people. With a modular approach the kitchen range now allows for individual solutions with better use of space, and increased functionality for all the activities taking place in a kitchen and for kitchens of all shapes and sizes. The price level is as always, the most affordable on the market.


Why is IKEA changing the kitchen range?

At IKEA we continuously develop our product range to meet our customers’ needs and provide the best offer on the market. FAKTUM has been our kitchen range for the last 20 years, and whereas we could have developed the range further, this would have added complexity to the design and increased the cost of the range. This would have made it both more difficult and expensive for our customers to design their perfect kitchen, tailored to their individual needs. Therefore METOD has been designed with a modular approach allowing for individual solutions with better use of space and increased functionality for all the activities taking place in a kitchen and for kitchens of all shapes and sizes.


When can I browse the new kitchen range METOD?

You can view and purchase the METOD range online and in-store.


What is the difference between the outgoing FAKTUM and the incoming METOD?

Both ranges are of similar quality and functionality with the measurements being the main difference. FAKTUM has been rigorously tested for everyday use and the same applies to METOD which is why they both come with a 25 year guarantee. METOD is a great kitchen that is available to you today.


Can I still design a FAKTUM kitchen in the IKEA Kitchen Planning Tool?

You can no longer use the IKEA Kitchen Planning Tool to design a FAKTUM kitchen. You can only use the IKEA Kitchen Planning Tool to design a METOD kitchen.


Can I still purchase a FAKTUM kitchen after IKEA has launched the new METOD range?

Customers that wish to purchase a full kitchen can buy a METOD kitchen as we no longer sell FAKTUM kitchens.


Can I combine the new METOD kitchen range with a FAKTUM kitchen?

No, they are not compatible. Both ranges are of similar quality and functionality however the measurements will be different. The METOD range is built on a completely new platform that will be used for future kitchens as well. It is based on modularity, offering greater versatility. For instance the cabinets come in widths of 20, 40, 60, 80 and heights of 40, 60, 80, 100, 140, 200 and 220 centimetres.


Is my FAKTUM kitchen guarantee still valid?

Our aftercare team will be available to deal with any FAKTUM queries you may have, and our FAKTUM kitchens are still covered (from the date of purchase), under our 25-year guarantee. IKEA will always honour the guarantee.


What is covered under the FAKTUM guarantee?

This guarantee covers defects in materials and workmanship and is valid from the date of purchase from IKEA. The original purchase receipt is required as proof of purchase.


Will I be able to return my FAKTUM kitchen?

Our aftercare team will be available to deal with any FAKTUM queries you may have, and our FAKTUM kitchens are still covered (from the date of purchase) under our usual Returns Policy.


Will the METOD kitchen range be more expensive than the FAKTUM kitchen range?

The price level is the same as FAKTUM and as always, our aim is to be the most affordable retailer on the market for comparable kitchens.


Will I still be able to browse the FAKTUM range now that you have introduced METOD?

Our aftercare team will be available to deal with any FAKTUM queries you may have, and selected items from the FAKTUM range will be available to view here.


What is covered by the after-sales service?

We provide a 2-year after-sales service for a majority of the products of the FAKTUM kitchen. This means that it is possible to complement the kitchen, during two years after these products have been discontinued from the range. Our customers can rest assured that we will always do our utmost to make sure they are satisfied with their kitchen from IKEA.


Does METOD also have a 25 year guarantee?

Yes, the METOD kitchen has a 25-year guarantee. The only exceptions are the knobs, handles, FYNDIG kitchen, FYNDIG sink, FYNDIG worktop and LILLTRÄSK worktop. Read more about our kitchen guarantee here.


Is METOD available in the same styles/fronts as FAKTUM?

The styles are mainly the same. However, fronts are continuously developed and over time new fronts will be launched.


What if I have any further questions?

If you have any further enquiries regarding your FAKTUM kitchen, guarantee or the METOD range, you can contact us.