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Do your stores offer home delivery or van hire?
How do I check stock availability?
Can I return items?
Do you provide extra or replacement fittings?
How do I make changes to my FAMILY card details, or cancel my account?
See all FAQ
18 October 2016
03 November 2016
Discover how to make the most of shopping at IKEA stores, and how our website can make your store visit easier.
Learn more about the IKEA services designed to make your life easier.
Getting it home
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Customer Support Centre holiday opening times
16th December: 9am to 10pm
24th - 25th December: CLOSED
26th December: 10am to 8pm
31st December: 7am to 8pm
1st January: 11am to 6pm
Get a quick answer from our dedicated Customer Support Centre.
Start a chat conversation
Monday - Friday 07:00 - 22:00
Saturday 07:00 - 21:00
Sunday 07:00 - 20:00
Stores: 020 3645 0000*
Shop online: 020 3645 0015*
Order and Collection Points:
0203 645 0018*
*Standard national tariff applies (often free if national rate numbers are part of your phone provider package).
Contact us anytime and will get back to you as soon as possible.
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