Product Recycling Fund
The price of this item includes a contribution to a Product recycling fund to ensure that waste electrical and electronic equipment is collected and recycled in a responsible manner.
Store Service
Are you the first-time visitor to IKEA?
Pick up a “red heart”sticker at Entrance on the 1st floor, we will take more care of you and help you knowing how to shop in IKEA!
Delivery Service
How is home delivery fee charged in Nanjing City?
Service zone for home delivery and assembly: Zone A: East of Yuhuaxi Road and Andemen Street,south of Yingtian Street,west of Daming Road,Kazi men ,north of Raocheng Road; Zone B: South of Changjiang River,within Raoyue Road;
Service Charge: Zone A： RMB 40.00/time（volume≤2m³）;RMB 5.00 charged for every extra cube;RMB 100.00/time（6m³≤volume≤13m³，charged as one truck）; Zone B： RMB 60.00/time （volume≤4m³）;RMB 5.00 charged for every extra cube;RMB 150.00/time（6m³≤volume≤13m³，charged as one truck）;
Service Time: 1. You can even enjoy your purchase the same day ,only remember to register before 17:00 (Zone A) or 15:00 (Zone B) at service desk; 2. Your purchases will be sent to your home within one week since the day after registration; 3. If you paid by cheque, your purchase will be delivered after 3 working days until we confirmed our account.
Service zone for home delivery and assembly: Zone A: East of Yuhuaxi Road and Andemen Street,south of Yingtian Street,west of Daming Road,Kazi men ,north of Raocheng Road; Zone B: South of Changjiang River,within Raoyue Road;
Service Charge: Zone A： RMB 40.00/time（volume≤2m³）;RMB 5.00 charged for every extra cube;RMB 100.00/time（6m³≤volume≤13m³，charged as one truck）; Zone B： RMB 60.00/time （volume≤4m³）;RMB 5.00 charged for every extra cube;RMB 150.00/time（6m³≤volume≤13m³，charged as one truck）;
Service Time: 1. You can even enjoy your purchase the same day ,only remember to register before 17:00 (Zone A) or 15:00 (Zone B) at service desk; 2. Your purchases will be sent to your home within one week since the day after registration; 3. If you paid by cheque, your purchase will be delivered after 3 working days until we confirmed our account.
Assembly Service
1. Normal items：
Item value ≤ RMB 10000.00, charged as 4% of item value（min charge: RMB 30.00/time）;
RMB 10001.00 ≤ Item value ≤ RMB 30000.00, charged as 3.5% of item value;
Item value ≥ RMB 30001.0000, charged as 3% of item value;
2. Sofa and sofa bed items: 1. Sofas do not need to assemble, free for sofa foot assembly, covering, corner connection; 2. Sofas needs to assemble, RMB 40.00/item.
2. Sofa and sofa bed items: 1. Sofas do not need to assemble, free for sofa foot assembly, covering, corner connection; 2. Sofas needs to assemble, RMB 40.00/item.
Kitchen Installation
Buying the whole set of IKEA kitchen?
Kitchen installation fee: RMB 60.00/cabinet (including cabinet , kitchen accessories and spare parts on wall installation, worktop fixing or hole drilling).You have other kitchen accessories need on wall installation? You can enjoy a low price of just RMB 80.00 for all of them!
Buying kitchen furniture separately? 1. Worktop cutting /hole drilling: RMB 60.00/piece 2. Worktop on wall installation: RMB 30.00/piece 3. Wall cabinet on wall installation: RMB 30.00/item 4. Water sink or tap installation: RMB 30.00/item 5. Water sink connection: RMB 50.00 6. Cabinet lighting wire connection: RMB 30.00
Buying kitchen furniture separately? 1. Worktop cutting /hole drilling: RMB 60.00/piece 2. Worktop on wall installation: RMB 30.00/piece 3. Wall cabinet on wall installation: RMB 30.00/item 4. Water sink or tap installation: RMB 30.00/item 5. Water sink connection: RMB 50.00 6. Cabinet lighting wire connection: RMB 30.00
Exchange & Return Service
It is ok to change your mind.
As long as the items are undamaged, unassembled and unused, you could return them in their original package within 60days (IKEA FAMILY member within 180days) together with your original receipt/invoice (bank card POS receipt is needed if you have paid this way), we will refund you the same way as you have paid.
Sorry, we cannot accept exchange or return of food, plants, liquid bathing products, AS-IS products, customized products, kitchen electrical appliance and all products that have already been cut, sewed or painted.
The exchange and return policy above applies only to the products purchased from IKEA stores in mainland China.
As long as the items are undamaged, unassembled and unused, you could return them in their original package within 60days (IKEA FAMILY member within 180days) together with your original receipt/invoice (bank card POS receipt is needed if you have paid this way), we will refund you the same way as you have paid.
Sorry, we cannot accept exchange or return of food, plants, liquid bathing products, AS-IS products, customized products, kitchen electrical appliance and all products that have already been cut, sewed or painted.
The exchange and return policy above applies only to the products purchased from IKEA stores in mainland China.
Invoice Service
You can change the receipt into invoice at Exchange & Return counter on the right hand of the cash line, if you need a value added tax invoice, please also take the copy of tax registration certificate along with you.
